Good Plugin for content subscription service

One of the better and affordable plugins for content marketing/subscriptions. I have had it for a month or so and I’m still figuring out more details to get the best out of this plugin, as this plugin would dictate my content visibility and indexing by google.
I rated it at 3 stars (still a very generous rating for my experience) for 2 reasons:
1. An excellent customer service is very important to me. If it was not for JEREMY here at Leaky Paywall, despite my payment for the plugin and the need I would NOT have used it ever. Every time I needed help, sent email messages (they do not have a chat or phone call) if someone did reply they did NOT know what they were talking about. Their agreement was that they help you with the leaky plugin issues when you are installing it, learning about it etc. JEREMY was the only person who actually helped set it up. As I write this review I’m still waiting for someone to respond regarding my question of users settings.
I want to get their other plugins that seem interesting for my work but I’m worried there will NOT be any tech support and that would waste my time and money.

2. I even told the team of my experience with them in a message to help them either overcome the issue or clarify to me. They NEVER responded. I had also mentioned that the only reason I’m writing a review for this team is because of JEREMY who helped as a support person should, and he knows the subject unlike his fellow team mates (I do have quite a few emails from them as replies that show they have no clue what they are saying).

Lastly, as a professor, I write a review to help the person or the team and not to make them look bad. Hopefully in this case, whoever is in charge of this team would address the issue or not but that is their business not mine. thanks.