good plugin, no solution-oriented support. Therefore not useful in the business

  • The plugin is great and self-explanatory.
    I am really disappointed with the support. They offer a good plugin for the hotel business, but then leave the buyer alone with the problems.
    Only answer: can not be done, does not exist …. we do not solve.
    It was about the booking form, which is displayed in the Theme Hotel Hamburg. The theme itself is out of the question for us.
    Actually I had decided because of the good reviews here for the purchase version.

Viewing 1 replies (of 1 total)
  • Plugin Author BookingCalendar

    (@bookingcalendar)

    Hi Manuel,

    thanks for your feedback.
    You asked for a customisation of your theme. Of course this is not part of our job in supporting the plugin.
    I don’t think giving us 3 stars is fair, because the plugin does the job and switching to our other theme would work well for you.

    Best,
    Jan

Viewing 1 replies (of 1 total)
  • The topic ‘good plugin, no solution-oriented support. Therefore not useful in the business’ is closed to new replies.