Good start
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We are currently looking for suggestion software and I truly wish you succeed down the line. Even though we probably pick up something else, here is my feedback:
1. The demo website is pretty slow, the loading spinner is irritating and makes it feel even more sluggish.
2. UX could be more fluid and consistent, for example when you tried to vote as a guest you get .js popup.
3. I have to agree with some of the issues mentioned in the 3-star review you got.What I like is the reasonable premium price, instant search and of course WP integration. User suggestions feedback SaaS apps are pretty expensive and I think you can make this plugin a vital extension of WordPress. Good luck!
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