Now perfectly working

Hi gianky69,

I’m sorry to hear that you had an issue.

However, I have to ask, why would you post a negative review without even submitting a support request first?

We have a Troubleshooting Guide and FAQs for users to check when they have issues. If the information provided doesn’t solve the issue for you, we can help you you fix the issue on your site. We’ll need a bit more info from you on the specifics, and will need to email back and forth, so please head over to the WP-SpamShield Support Form, and take a moment to fill out a support request. That will allow us to help you diagnose this, find out what the real issue is, and get things working right for you.

Our support is excellent and we respond quickly. Why not give support a chance before posting this negative review?

Please ask yourself this…When developers spend so much time developing free plugins for the WordPress community, is it really ok to post a 2-star review without making any reasonable effort to receive support? That’s simply not the right way to handle things.

If you have an issue with something, submit a support request first, and give the author time to respond. We provide free support for our plugins…all you have to do is submit a support request at the WP-SpamShield Support Page. We provide some of the best support out there.

You might want to take a moment to check out these two posts:

• There’s a wrong way to give plugin feedback on www.ads-software.com
• How to Leave a Good Bad Review

I would ask that you reconsider your rating.

– Scott

I don’t normally chime in on reviews but I agree.

“Could you check please?”

should be part of a request for support, not in a review. Mr Allen is a role model for plugin developers.

You are right, I’d like to change this review (in latest version all seems ok) but it seems impossible…

Hi gianky69,

To edit your rating, just go to: https://www.ads-software.com/support/view/plugin-reviews/wp-spamshield#postform

You can change the headline, the content, the rating whatever. When you’re done, just hit “Edit Post”.

If you ever need help in the future, we are happy to help. Just use the support methods mentioned above. ??

– Scott

Thanks for your support! All done!

Happy to help! ??