Google Ads Conversions not working since I added consent mode

  • Resolved greenative

    (@greenative)


    4 months, 1 week ago

    Hi CookieYes team,

    Since Google ads asked us to put consent mode, I did it 3 months ago and all right, with Tag manager CMv2 tag. Tested the Event consent State fired tag with https://tagassistant.google.com/ and all seems to work.

    But now I’ve a big problem since 3 months no conversion at all in google ads, and I see most of the people accept the cookies….

    What could be wrong? You can check my website here : https://www.greenative.ch if anything needed, I will be happy to help.

    • This topic was modified 4 months, 1 week ago by greenative.

    The page I need help with: [log in to see the link]

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  • Plugin Support CookieYes Team

    (@cookieyesteam)

    Hi @greenative,

    Greetings from CookieYes!

    Please exclude our script from the JS optimisation on the WP Rocket plugin by referring to this documentation.

    Also, while using the CookieYes plugin, you shouldn’t use the CMP tag in GTM to integrate consent mode. Please remove it and follow this documentation to integrate GCM while using the plugin.

    Plugin Support CookieYes Team

    (@cookieyesteam)

    Hi @greenative,

    This thread has been inactive for a bit, so we are going to mark it as resolved now. Please feel free to open a new thread or follow-up if you have any further questions or still need help.

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