Google Analytic missing data on some dates.

  • Resolved Abhilesh

    (@johndoe23292)


    6 years, 3 months ago

    Hi,

    I am having some issue in google analytics as I can Orders are coming in woocommerce wp backend section but there info in Google Analytics is not recording.

    Examples we get order on dates 20th, 21st, 22nd and 24th July. I can see respective data in google analytics (Ecommerce Overview section) for date 20th and 24th July and for 21st and 22nd July there is not entry in GA account.

    This is strange happening as Its working for some dates but suddenly it miss for some other date.

    Also I was using “Google Analytics Dashboard for WP (GADWP)” plugin too but today I have removed this.

    I have tested that I am going to Thank you page and there is not error in that page.

    Please help me to resolve this strange issue.
    Thanks

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support John Coy a11n

    (@johndcoy)

    Automattic Happiness Engineer

    Hi @johndoe23292

    If you install the Google Tag Manager Chrome extension, do you see tag information populate on your site?

    https://chrome.google.com/webstore/detail/tag-assistant-by-google/kejbdjndbnbjgmefkgdddjlbokphdefk

    Hi @johndoe23292,

    We apologize for the time frame on getting back to you, and we hope that you were able to get this resolved! We will go ahead and close this item, however if you are still having troubles open a new thread and let us know.

    Thread Starter Abhilesh

    (@johndoe23292)

    Hi nixiack8,
    I am having the same issue of not recording the transaction in google analytics. Can you please help me to solve this issue.
    Thanks,

    Thread Starter Abhilesh

    (@johndoe23292)

    Hi John Coy,
    Yes we can see the tag information on the site but nothing worked.Some transactions are not listed in google analytics but some are listed.I am worried about this strange behaviour.Please help us to resolve this issue.
    Thanks.

    Plugin Support con

    (@conschneider)

    Engineer

    Hi @johndoe23292,

    > I am having the same issue of not recording the transaction in google analytics. Can you please help me to solve this issue.
    Thanks,

    Did you manage to make it work for some time or has it not been working the entire time? I checked your markup and in general it seems that the code embed work ok. However there is a consistent Javascript error showing on all pages.

    Screenshot: https://cld.wthms.co/Jgbcp3

    This could hinder correct Javascript execution. Correct that error and try again with a product which normally does not get recorded correctly.
    Does that change anything?

    Plugin Support con

    (@conschneider)

    Engineer

    Hi there,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    Thread Starter Abhilesh

    (@johndoe23292)

    Hi Con,

    Sorry I checked you message today.

    Actually this issue is not resolved. I am not getting GA data all the time, some time there is a miss to record it.

    Let me work as per you guidance to remove js error of recaptcha.

    Thanks for you reply. Hope your guidance will resolve the GA issue.

    I will reply you back after resolving js error.

    Thanks

    Thread Starter Abhilesh

    (@johndoe23292)

    Hi Con,

    I have removed the recaptcha error and also updated the plugin to latest version.
    Can you please check this. Please check website this website as this is the sam as packerandshim ( https://www. holdingdownbolts .com )

    Please remove space from above website url to test. Today I have removed your plugin from packerandshim website.

    Thanks

Viewing 8 replies - 1 through 8 (of 8 total)
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