Viewing 7 replies - 1 through 7 (of 7 total)
  • Saif

    (@babylon1999)

    Hello @balajidextra,

    Thank you for reaching out! :?)

    We are facing some problems. Unable to add cart data to GA4.
    Worked fine before. Now there are some problems.

    Is the “add to basket” event enabled in WooCommerce > Settings > Integrations > Google Analytics?

    Did you make any changes to the site prior to encountering this issue, such as switching themes or updating plugins?

    Could you also provide a copy of your site’s System Status? You can locate it by going to WooCommerce > Status, then selecting “Get system report” followed by “Copy for support.” After completing these steps, please paste the report in your response here.

    Additionally, it’s a good idea to check for any Google or fatal error logs by navigating to WooCommerce > Status > Logs and selecting from the drop-down menu.

    Look forward to hearing back from you.

    Thread Starter balajidextra

    (@balajidextra)

    Hi,

    Thanks for your suggestion. On our website, all settings are done correctly.
    It used to show all analytics correctly but in recent times it is not showing.

    Image Reference: https://ibb.co/16vGSJY
    Website Status: https://ibb.co/hMzGbL2
    Website Log: https://ibb.co/8xfcJcv

    Please refer these images and give me how to solve these issues?

    Thanks.

    Plugin Support John Coy a11n

    (@johndcoy)

    Automattic Happiness Engineer

    Hi @balajidextra

    None of the screenshot images are currently working.

    Could you provide us with the status report found under WooCommerce > Status > Get system report to get a better idea of the site’s environment? Here is a support page to help obtain that information for our team:

    https://woocommerce.com/document/understanding-the-woocommerce-system-status-report/#system-status

    Thread Starter balajidextra

    (@balajidextra)

    `
    ### WordPress Environment ###
    
    WordPress address (URL): https://www.thesstudioonline.com
    Site address (URL): https://www.thesstudioonline.com
    WC Version: 7.7.0
    REST API Version: ? 7.7.0
    WC Blocks Version: ? 10.0.4
    Action Scheduler Version: ? 3.5.4
    Log Directory Writable: ?
    WP Version: 6.2.2
    WP Multisite: –
    WP Memory Limit: 512 MB
    WP Debug Mode: –
    WP Cron: ?
    Language: en_US
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: LiteSpeed
    PHP Version: 7.4.33
    PHP Post Max Size: 128 MB
    PHP Time Limit: 120
    PHP Max Input Vars: 10000
    cURL Version: 7.61.1
    OpenSSL/1.1.1k
    
    SUHOSIN Installed: –
    MySQL Version: 5.5.5-10.5.20-MariaDB
    Max Upload Size: 32 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 7.6.1
    WC Database Prefix: wpam_
    Total Database Size: 155.06MB
    Database Data Size: 130.24MB
    Database Index Size: 24.82MB
    wpam_woocommerce_sessions: Data: 25.05MB + Index: 1.13MB + Engine InnoDB
    wpam_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpam_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpam_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wpam_woocommerce_order_items: Data: 0.22MB + Index: 0.08MB + Engine InnoDB
    wpam_woocommerce_order_itemmeta: Data: 3.52MB + Index: 0.94MB + Engine InnoDB
    wpam_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wpam_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpam_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpam_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpam_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpam_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpam_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpam_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpam_acfw_store_credits: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpam_actionscheduler_actions: Data: 1.52MB + Index: 0.61MB + Engine InnoDB
    wpam_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpam_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpam_actionscheduler_logs: Data: 0.42MB + Index: 0.27MB + Engine InnoDB
    wpam_aepc_custom_audiences: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpam_aepc_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpam_aioseo_cache: Data: 0.28MB + Index: 0.01MB + Engine MyISAM
    wpam_aioseo_notifications: Data: 0.11MB + Index: 0.06MB + Engine InnoDB
    wpam_aioseo_posts: Data: 5.52MB + Index: 0.06MB + Engine InnoDB
    wpam_aioseo_terms: Data: 0.19MB + Index: 0.02MB + Engine InnoDB
    wpam_berocket_termmeta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpam_cartflows_ca_cart_abandonment: Data: 0.24MB + Index: 0.02MB + Engine MyISAM
    wpam_cartflows_ca_email_history: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wpam_cartflows_ca_email_templates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpam_cartflows_ca_email_templates_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpam_chaty_contact_form_leads: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpam_commentmeta: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
    wpam_comments: Data: 1.52MB + Index: 0.50MB + Engine InnoDB
    wpam_ewwwio_images: Data: 1.68MB + Index: 0.69MB + Engine MyISAM
    wpam_ewwwio_queue: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpam_horizontal_scrolling_hsas: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpam_intrkt_abandon_cart_abandonment: Data: 0.08MB + Index: 0.02MB + Engine InnoDB
    wpam_intrkt_order_status: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpam_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpam_litespeed_img_optm: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpam_litespeed_img_optming: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wpam_nextend2_image_storage: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpam_nextend2_section_storage: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wpam_nextend2_smartslider3_generators: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpam_nextend2_smartslider3_sliders: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
    wpam_nextend2_smartslider3_sliders_xref: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpam_nextend2_smartslider3_slides: Data: 0.05MB + Index: 0.11MB + Engine InnoDB
    wpam_nm_personalized: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpam_options: Data: 7.50MB + Index: 0.33MB + Engine InnoDB
    wpam_pmxe_exports: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpam_pmxe_google_cats: Data: 0.38MB + Index: 0.00MB + Engine InnoDB
    wpam_pmxe_posts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpam_pmxe_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpam_pmxi_files: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpam_pmxi_hash: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpam_pmxi_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpam_pmxi_images: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpam_pmxi_imports: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpam_pmxi_posts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpam_pmxi_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpam_postmeta: Data: 27.55MB + Index: 9.03MB + Engine InnoDB
    wpam_posts: Data: 8.52MB + Index: 1.16MB + Engine InnoDB
    wpam_revslider_css: Data: 0.13MB + Index: 0.02MB + Engine InnoDB
    wpam_revslider_css_bkp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpam_revslider_layer_animations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpam_revslider_layer_animations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpam_revslider_navigations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpam_revslider_navigations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpam_revslider_sliders: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
    wpam_revslider_sliders_bkp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpam_revslider_slides: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
    wpam_revslider_slides_bkp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpam_revslider_static_slides: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpam_revslider_static_slides_bkp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpam_sgs_log_events: Data: 21.55MB + Index: 0.00MB + Engine InnoDB
    wpam_sgs_log_visitors: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
    wpam_smush_dir_images: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpam_snippets: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpam_termmeta: Data: 0.39MB + Index: 0.31MB + Engine InnoDB
    wpam_terms: Data: 0.06MB + Index: 0.09MB + Engine InnoDB
    wpam_term_relationships: Data: 1.52MB + Index: 0.34MB + Engine InnoDB
    wpam_term_taxonomy: Data: 0.13MB + Index: 0.06MB + Engine InnoDB
    wpam_tm_taskmeta: Data: 0.05MB + Index: 0.01MB + Engine MyISAM
    wpam_tm_tasks: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
    wpam_usermeta: Data: 4.52MB + Index: 3.03MB + Engine InnoDB
    wpam_users: Data: 0.20MB + Index: 0.16MB + Engine InnoDB
    wpam_wccs_conditions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpam_wccs_condition_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpam_wcsc_error_logs: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpam_wcsc_logs: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpam_wc_admin_notes: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
    wpam_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpam_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpam_wc_customer_lookup: Data: 0.09MB + Index: 0.06MB + Engine InnoDB
    wpam_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpam_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpam_wc_order_product_lookup: Data: 0.16MB + Index: 0.19MB + Engine InnoDB
    wpam_wc_order_stats: Data: 0.11MB + Index: 0.08MB + Engine InnoDB
    wpam_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpam_wc_product_attributes_lookup: Data: 0.19MB + Index: 0.22MB + Engine MyISAM
    wpam_wc_product_download_directories: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wpam_wc_product_meta_lookup: Data: 0.17MB + Index: 0.34MB + Engine InnoDB
    wpam_wc_rate_limits: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpam_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpam_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpam_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpam_wdr_order_discounts: Data: 0.04MB + Index: 0.00MB + Engine MyISAM
    wpam_wdr_order_item_discounts: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
    wpam_wdr_rules: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpam_wfblockediplog: Data: 0.71MB + Index: 0.48MB + Engine MyISAM
    wpam_wfblocks7: Data: 2.21MB + Index: 1.08MB + Engine MyISAM
    wpam_wfconfig: Data: 0.42MB + Index: 0.01MB + Engine MyISAM
    wpam_wfcrawlers: Data: 0.08MB + Index: 0.04MB + Engine MyISAM
    wpam_wffilechanges: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpam_wffilemods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpam_wfhits: Data: 6.95MB + Index: 0.67MB + Engine MyISAM
    wpam_wfhoover: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpam_wfissues: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wpam_wfknownfilelist: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpam_wflivetraffichuman: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpam_wflocs: Data: 0.02MB + Index: 0.01MB + Engine MyISAM
    wpam_wflogins: Data: 1.14MB + Index: 0.21MB + Engine MyISAM
    wpam_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpam_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpam_wfnotifications: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpam_wfpendingissues: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpam_wfreversecache: Data: 0.06MB + Index: 0.02MB + Engine MyISAM
    wpam_wfsnipcache: Data: 1.04MB + Index: 0.88MB + Engine MyISAM
    wpam_wfstatus: Data: 0.07MB + Index: 0.04MB + Engine MyISAM
    wpam_wftrafficrates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpam_woocs_statistic: Data: 0.53MB + Index: 0.34MB + Engine MyISAM
    wpam_woodmart_wishlists: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
    wpam_woodmart_wishlist_products: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpam_woo_shippment_provider: Data: 0.03MB + Index: 0.01MB + Engine MyISAM
    wpam_wpfm_backup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpam_wt_iew_action_history: Data: 0.11MB + Index: 0.00MB + Engine InnoDB
    wpam_wt_iew_cron: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpam_wt_iew_ftp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpam_wt_iew_mapping_template: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpam_wt_sc_coupon_lookup: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
    
    ### Post Type Counts ###
    
    acf-field: 1
    acf-field-group: 1
    attachment: 6245
    awdp_pt_rules: 1
    awl-labels: 1
    br_product_filter: 1
    cms_block: 46
    custom_css: 2
    custom_order_status: 2
    custom-css-js: 1
    customize_changeset: 6
    mc4wp-form: 1
    ml-slide: 7
    ml-slider: 2
    nav_menu_item: 121
    page: 21
    pi_discount_rule: 2
    post: 41
    product: 855
    product_variation: 124
    product-feed: 1
    revision: 175
    rvp: 507
    shop_coupon: 590
    shop_order: 733
    shop_order_refund: 2
    tm_global_cp: 5
    watermark: 1
    wc_dynamic_pricing: 1
    wcb: 568
    woodmart_sidebar: 2
    woodmart_size_guide: 1
    woodmart_slide: 1
    wp_navigation: 1
    wpcf7_contact_form: 2
    yay-currency-manage: 2
    
    ### Security ###
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?
    
    ### Active Plugins (58) ###
    
    Direct checkout, WooCommerce Single page checkout , WooCommerce One page checkout: by PI Websolution – 2.1.62
    Advanced Custom Fields: by WP Engine – 6.1.6
    All in One SEO Pro: by All in One SEO Team – 4.3.7
    CCAvenue Payment Gateway for WooCommerce: by CCAvenue – 4.2
    Child Theme Configurator: by Lilaea Media – 2.6.2
    Classic Editor: by WordPress Contributors – 1.6.3
    Click to Chat: by HoliThemes – 3.27.2
    Code Snippets: by Code Snippets Pro – 3.4.0
    Contact Form 7 - Dynamic Text Extension: by SevenSpark
    AuRise Creative – 3.2
    
    Contact Form 7: by Takayuki Miyoshi – 5.7.6
    Country & Phone Field Contact Form 7: by Narinder Singh Bisht – 2.4.5
    Simple Custom CSS and JS: by SilkyPress.com – 3.43
    Custom Order Status for WooCommerce: by Tyche Softwares – 2.2.1
    Custom WooCommerce Functions: by Manikandan – 1.0
    Login/Signup Popup: by XootiX – 2.3
    Horizontal scrolling announcements: by Gopi Ramasamy – 2.4
    WPBakery Page Builder: by Michael M - WPBakery.com – 6.10.0
    Kadence WooCommerce Email Designer: by Kadence WP – 1.5.10
    Klaviyo: by Klaviyo
    Inc. – 3.0.13
    
    Max Mega Menu: by megamenu.com – 3.2.2
    Members: by MemberPress – 3.2.5
    Order Export & Order Import for WooCommerce: by WebToffee – 2.3.4
    Permalink Manager Pro: by Maciej Bis – 2.3.1.1
    Recently Viewed Products: by Rajnish Arora – 1.0.0
    Safe SVG: by 10up – 2.1.1
    Shiprocket: by Shiprocket – 2.0.1
    Social Login for WooCommerce: by XootiX – 1.1
    Stop Spammers: by Trumani – 2023.1
    String Locator: by InstaWP – 2.6.1
    Tawk.to Live Chat: by Tawkto – 0.7.2
    User Menus: by Code Atlantic – 1.3.1
    User Role Editor: by Vladimir Garagulya – 4.63.3
    Import Export WordPress Users and WooCommerce Customers: by WebToffee – 2.4.0
    W3 Total Cache: by BoldGrid – 2.3.2
    WooCommerce Smart COD: by woosmartcod.com – 1.6.1
    CTX Feed: by WebAppick – 5.4.11
    WooCommerce Weight Based Shipping: by weightbasedshipping.com – 5.5.3
    What The File: by Never5 – 1.6.0
    Coupon Box for WooCommerce: by VillaTheme – 2.0.7
    WPC Custom Related Products for WooCommerce: by WPCodelibrary – 1.3.2
    Discount and regular price cart and checkout page display WooCommerce: by wpnetworkit – 1.3.5
    Woo Discount Rules PRO 2.0: by Flycart – 2.4.4
    Woo Discount Rules: by Flycart – 2.6.0
    Advanced Order Export For WooCommerce: by AlgolPlus – 3.4.0
    Preview E-mails for WooCommerce: by Digamber Pradhan – 2.1.1
    Category Discount Woocommerce: by QuanticEdge – 4.7
    Product Reorder for Woocommerce: by Gangesh Matta – 1.2.5
    Razorpay for WooCommerce: by Team Razorpay – 4.5.1
    WooCommerce Google Analytics Integration: by WooCommerce – 1.8.1
    Booster for WooCommerce: by Pluggabl LLC – 6.0.5
    CURCY - WooCommerce Multi Currency Premium: by VillaTheme – 2.2.3
    WooCommerce TM Extra Product Options: by ThemeComplete – 6.0.5
    WooCommerce: by Automattic – 7.7.0 (update to version 7.7.2 is available)
    Woodmart Core: by  – 1.0.27
    Database Backup for WordPress: by Delicious Brains – 2.5.2
    WP show more: by JAMOS Web Service – 1.0.7
    Smush: by WPMU DEV – 3.12.6
    ReCaptcha v2 for Contact Form 7: by IQComputing – 1.4.3
    
    ### Inactive Plugins (3) ###
    
    Advanced Coupons for WooCommerce Free: by Rymera Web Co – 4.5.5
    Auto Coupons for WooCommerce: by RLDD – 2.2.9
    Meta pixel for WordPress: by Facebook – 3.0.10
    
    ### Dropin Plugins (1) ###
    
    advanced-cache.php: advanced-cache.php
    
    ### Settings ###
    
    API Enabled: ?
    Force SSL: –
    Currency: INR (?)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    Enforce Approved Product Download Directories: –
    HPOS feature screen enabled: –
    HPOS feature enabled: –
    Order datastore: WC_Order_Data_Store_CPT
    HPOS data sync enabled: –
    
    ### WC Pages ###
    
    Shop base: #29305 - /shop-3/
    Cart: #6 - /cart/
    Checkout: #7 - /checkout/
    My account: #8 - /my-account/
    Terms and conditions: #7165 - /terms-conditions/
    
    ### Theme ###
    
    Name: Woodmart Child
    Version: 1.0.0
    Author URL: https://xtemos.com
    Child Theme: ?
    Parent Theme Name: Woodmart
    Parent Theme Version: 6.1.4 – 7.2.4 is available
    Parent Theme Author URL: https://themeforest.net/user/xtemos
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: woodmart/woocommerce/archive-product.php
    woodmart/woocommerce/cart/cart-item-data.php
    woodmart-child/woocommerce/cart/cart.php version 4.4.0 is out of date. The core version is 7.4.0
    woodmart/woocommerce/cart/cross-sells.php
    woodmart-child/woocommerce/cart/mini-cart.php version 3.7.0 is out of date. The core version is 5.2.0
    woodmart-child/woocommerce/cart/proceed-to-checkout-button.php version 2.4.0 is out of date. The core version is 7.0.1
    woodmart-child/woocommerce/checkout/cart-errors.php
    woodmart/woocommerce/checkout/form-checkout.php
    woodmart-child/woocommerce/checkout/thankyou.php
    woodmart/woocommerce/content-product-cat.php
    woodmart/woocommerce/content-product.php
    woodmart/woocommerce/content-single-product.php
    woodmart/woocommerce/content-widget-product.php
    woodmart/woocommerce/global/breadcrumb.php
    /home/dextrali/public_html/wp-content/plugins/easy-login-woocommerce//templates//xoo-el-wc-form-login.php version 4.1.0 is out of date. The core version is 7.0.1
    woodmart/woocommerce/global/quantity-input.php version 4.0.0 is out of date. The core version is 7.4.0
    woodmart/woocommerce/loop/add-to-cart.php
    woodmart/woocommerce/loop/loop-end.php
    woodmart/woocommerce/loop/loop-start.php
    woodmart/woocommerce/loop/no-products-found.php
    woodmart/woocommerce/loop/orderby.php
    woodmart/woocommerce/loop/pagination.php
    woodmart/woocommerce/loop/sale-flash.php
    /home/dextrali/public_html/wp-content/plugins/easy-login-woocommerce//templates//xoo-el-wc-form-login.php version 4.1.0 is out of date. The core version is 7.0.1
    woodmart/woocommerce/product-searchform.php version 3.3.0 is out of date. The core version is 7.0.1
    woodmart/woocommerce/single-product/add-to-cart/grouped.php version 4.8.0 is out of date. The core version is 7.0.1
    woodmart/woocommerce/single-product/add-to-cart/variable.php version 3.5.5 is out of date. The core version is 6.1.0
    woodmart/woocommerce/single-product/meta.php
    woodmart/woocommerce/single-product/product-attributes.php
    woodmart/woocommerce/single-product/product-image.php
    woodmart/woocommerce/single-product/product-thumbnails.php
    woodmart/woocommerce/single-product/rating.php
    woodmart/woocommerce/single-product/related.php
    woodmart/woocommerce/single-product/sale-flash.php
    woodmart/woocommerce/single-product/tabs/description.php
    woodmart/woocommerce/single-product/tabs/tabs.php
    woodmart/woocommerce/single-product/title.php
    woodmart/woocommerce/single-product/up-sells.php
    woodmart/woocommerce/single-product.php
    
    Outdated Templates: ?
    					
    					
    						Learn how to update
    
    ### Admin ###
    
    Enabled Features: activity-panels
    analytics
    coupons
    customer-effort-score-tracks
    import-products-task
    experimental-fashion-sample-products
    shipping-smart-defaults
    shipping-setting-tour
    homescreen
    marketing
    mobile-app-banner
    navigation
    onboarding
    onboarding-tasks
    remote-inbox-notifications
    remote-free-extensions
    payment-gateway-suggestions
    shipping-label-banner
    subscriptions
    store-alerts
    transient-notices
    woo-mobile-welcome
    wc-pay-promotion
    wc-pay-welcome-page
    
    Disabled Features: product-block-editor
    minified-js
    new-product-management-experience
    product-variation-management
    settings
    
    Daily Cron: ? Next scheduled: 2023-06-10 12:35:44 +05:30
    Options: ?
    Notes: 44
    Onboarding: completed
    
    ### Action Scheduler ###
    
    Complete: 1,947
    Oldest: 2023-05-15 07:19:37 +0000
    Newest: 2023-06-10 04:44:32 +0000
    
    Failed: 8
    Oldest: 2023-05-19 10:08:35 +0000
    Newest: 2023-06-08 13:26:14 +0000
    
    Pending: 4
    Oldest: 2023-06-10 04:59:32 +0000
    Newest: 2023-06-12 07:20:15 +0000
    
    
    ### Status report information ###
    
    Generated at: 2023-06-10 10:15:03 +05:30
    `

    I have attached My website report.
    Please give me better solution for me. Waiting for your reply.

    Thanks.
    image: https://yourimageshare.com/ib/obiJZkagyU

    Plugin Support John Coy a11n

    (@johndcoy)

    Automattic Happiness Engineer

    Hi @balajidextra

    Based on the data you’ve provided, with product data not being included in the Add to Cart events, I suspect the problem is related to the outdated template files applied by the active theme:

    ### Templates ###
    
    Overrides: woodmart/woocommerce/archive-product.php
    woodmart/woocommerce/cart/cart-item-data.php
    woodmart-child/woocommerce/cart/cart.php version 4.4.0 is out of date. The core version is 7.4.0
    
    woodmart/woocommerce/cart/cross-sells.php
    woodmart-child/woocommerce/cart/mini-cart.php version 3.7.0 is out of date. The core version is 5.2.0
    
    woodmart-child/woocommerce/cart/proceed-to-checkout-button.php version 2.4.0 is out of date. The core version is 7.0.1

    You’ll need to work with the theme developers to update the files or use another theme that does not override core WooCommerce files.

    I’d recommend the Storefront theme but changing any theme will result in the complete change of how the site appears to your customers.

    Thread Starter balajidextra

    (@balajidextra)

    Hi,
    We have already changed the update version theme upload on our website. But this creates issues like the layout collapses completely. PHP version was also updated which gave issues.

    So what to do? Can you give me alternative solution?
    Thanks.

    Plugin Support John Coy a11n

    (@johndcoy)

    Automattic Happiness Engineer

    Hi @balajidextra

    If you’d like someone else to update the theme’s template files and not have it impact styles, we’d recommend our trusted partner Codeable.

Viewing 7 replies - 1 through 7 (of 7 total)
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