Google Analytics does not track until consent

  • Resolved Bari007

    (@bari007)


    1 year ago

    I have installed the plugin, but Google Analytics does not track visitors until consent is provided. Privacy law is GDPR, statistics is set to Google Analytics and all three checkboxes are checked on the statistics page. On the statistics configuration page I do not want to ask consent for statistics and complianz adds Google Analytics to the page.

    When I consent to cookies, tracking is enabled. But when I do not consent (either actively deny consent or just ignore it), GA tracking code is not executed at all on the page.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor jarnovos

    (@jarnovos)

    Hi @bari007,

    As the JetPack Stats module requires explicit consent for Statistics as well, can you additionally try disabling the JetPack integration under Complianz -> Integrations -> Plugins?

    Kind regards, Jarno

    Thread Starter Bari007

    (@bari007)

    Thank you. It was the JetPack integration. When I disabled it, it started working correctly.

Viewing 2 replies - 1 through 2 (of 2 total)
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