Google Analytics double quantity tracking

  • Resolved francescodelloro

    (@francescodelloro)


    5 years, 7 months ago

    Hello,

    thanks for developing this plugin first of all! I have a strange behaviour in my analytics with WooCommerce.

    A customer made two orders, but one of them was not completed as payment and the other one yes (correctly payed).

    In my GA correctly reported the order related to the correct payment done, but for the order in which payment was not done (completed) GA tracked the order anyway. Because of this I have reported 6 quantities for the product (the two orders are related with the same product), but only 3 were payed on WooCommerce.

    Do you know why GA tracked the order for which payment was not done?

    Thanks for any feedback or support!
    Francesco

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