• Resolved muzicutza81

    (@muzicutza81)


    Hi @codepeople,

    We purchased the Platinum version this week and enabled the Google Analytics add-on on our form. I haven’t been able to figure out where in Google Analytics I need to go to see the values entered in the selected fields (we’ve added 5 fields to the list).

    Thanks for your assistance!

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author codepeople

    (@codepeople)

    Hello @muzicutza81,

    The interactions with the forms are captured by Analytics as Forms’ Events.

    If you have configured the add-on correctly, the different events should appear in your Goolge Analytics account.

    Best regards.

    Thread Starter muzicutza81

    (@muzicutza81)

    Any chance to also capture the values entered into the fields?

    Thanks!

    Plugin Author codepeople

    (@codepeople)

    Hello @muzicutza81,

    I’m sorry, the current version of the add-on captures only if the fields were filled or not, but not their values.

    Best regards.

    Thread Starter muzicutza81

    (@muzicutza81)

    Is this a limitation of the add-on? Do you know if there are any plans to include this functionality in the future? Or do you recommend any alternatives to capturing this info?

    We want to try to avoid putting a Submit button on the last page that the user would have to click on in order to generate an email with the data entered. We tried to simulate a form submit through code, which worked for the email purpose and gathering the data entered but then we lost the ability of the user to click on the “Previous” button to make changes to their entries, if necessary. Is there a way to initiate the email from other events such as a specific button’s click event?

    Thanks!

    Plugin Author codepeople

    (@codepeople)

    Hello @muzicutza81,

    In Google Analytics there is not possible to include the fields values into the events’ information.

    Concerning to the emails they are sent when the form is submitted and not before. You can insert multiple submit buttons in a form, simply inserting button controls with the following piece of code as their onclick events:

    
    jQuery(this).closest('form').submit();
    

    However, to submit the form all required fields must be entered or the validation rules will fail.

    Best regards.

    Thread Starter muzicutza81

    (@muzicutza81)

    Yeah, unfortunately with that, we would lose the ability for the user to click on the “Previous” button to go to previous pages with the values entered being retained. That’s what we tried and decided against.

    Plugin Author codepeople

    (@codepeople)

    Hello @muzicutza81,

    If the user submits the form for sending the email, he will be redirected to the thank you page, so, it is not possible he can return to the previous page in a multi-pages form.

    Best regards.

    Plugin Author codepeople

    (@codepeople)

    Hello @muzicutza81,

    A different behavior will require a customization of your copy of the plugin. If this feature is really important to your project, I can offer you a custom coding service from my private website:

    https://cff.dwbooster.com/customization

    Best regards.

    Thread Starter muzicutza81

    (@muzicutza81)

    Thank you @codepeople. For now, we will stick to what we have in place. The Cost Estimator we built using CFF is still in its BETA state for a couple of months at the end of which we will assess if it needs to be changed. We might end up allowing people to submit the generated estimate and capture all the details in the email. I was just checking to see if by any chance there was something else that we could do in the interim. I’ll definitely reach out if we will need any customization in the future. Thanks!

Viewing 9 replies - 1 through 9 (of 9 total)
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