Google Analytics not being recorded when WP Fastest Cache plugin is turned ON

  • Resolved CrazySerb

    (@crazyserb)


    3 years, 11 months ago

    We just added the GA, GTM and FB tracking codes within the plugin here:
    https://prnt.sc/vqs6nt

    Turned on WP Fastest Cache plugin, and somehow a week later our GA stats have gone down by a lot:
    https://prnt.sc/vqs6nt

    Any idea how to get around this?

    Is this plugin compatible with WP Fastest Cache?

    Or what do we need to exclude/whitelist in Fastest Cache in terms of scripts / cookies possibly to make this work and every single user is recorded, not just the first/cached one?

Viewing 1 replies (of 1 total)
  • Plugin Author Moove Agency

    (@mooveagency)

    Hi @crazyserb,

    Thanks for your comments.

    We can’t check your site as no URL has been shared. In our test environment, the plugin is working fine with WP Fastest Cache plugin.

    Our plugin injects the pre-defined scripts via AJAX, so it shouldn’t be affected by caching plugins. You can check your console errors and fix it, sometimes the caching plugins merge all your scrips and if one of them has an error, the rest couldn’t work properly.

    If none of the solutions above is useful, you can try to exclude our plugin assets from the caching plugin by following the steps below:
    1. Navigate to your Admin -> WP Fastest Cache -> Exclude
    2. Add a new rule under “Exclude Cookies” with value: moove_gdpr_popup
    3. Add a new rule under “Exclude JS” with value: gdpr-cookie-compliance/dist/scripts/main.js

    Hope this helps.

Viewing 1 replies (of 1 total)
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