Google Analytics plugin (free)

  • Resolved bartpir

    (@bartpir)


    2 years, 7 months ago

    Hey,

    We have been struggling to get any e-commerce data lately using WooCommerce Google Analytics Integration plugin. Our payment getaways send people to a link like this:
    https://colorstories.pl/zamowienie/order-received/{{transaction_ID}}/?key=wc_order_{{id}}

    Should the link look different or is there a different issue? There’s information that the purchase link should redirect to the thank you/order received page. What does it mean exactly, do we need thank-you/order-received or either one or another?

    Thanks,
    Bart

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)

  • Hey @bartpir

    I understand that you are not getting any purchase transaction data from Google Analytics.

    First, could you check if your tracking is working properly using the Tag Assistant debug? Secondly, could you let us know the payment gateway you are using.

    And lastly, could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.

    What does it mean exactly, do we need thank-you/order-received or either one or another?

    This means you could have either of them, they are literally the same thing.

    Thanks!

Viewing 1 replies (of 1 total)
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