Google API Error

  • Resolved criticaleye777

    (@criticaleye777)


    1 week ago

    I continue getting Google API error and I have gone through the guide and set up video multiple times.

    Versions:
    WordPress: 6.6.2
    WordPress MS: No
    PHP: 8.1.22
    WP Mail SMTP: 4.1.1

    Params:
    Mailer: gmail
    Constants: No
    Client ID/Secret: Yes
    Auth Code: Yes
    Access Token: Yes

    Server:
    OpenSSL: OpenSSL 3.1.2 1 Aug 2023
    PHP.allow_url_fopen: Yes
    PHP.stream_socket_client(): Yes
    PHP.fsockopen(): Yes
    PHP.curl_version(): 8.5.0

    Debug:
    Email Source: WP Mail SMTP Mailer: Google / Gmail { “error”: { “code”: 400, “message”: “Mail service not enabled”, “errors”: [ { “message”: “Mail service not enabled”, “domain”: “global”, “reason”: “failedPrecondition” } ], “status”: “FAILED_PRECONDITION” } }

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Darshana

    (@darshanaw)

    Hi @criticaleye777,

    Thank you for reaching out, and I apologize for any inconvenience you’re experiencing.

    Please be aware that this error message is originating from Google and can occur for several reasons:

    1. Trial Period Expiration: Your Google Workspace account’s trial period might have expired (if applicable). You can verify this by checking your account status at?admin.google.com.
    2. Email Account Issues: Your email address might not be a Google email account. It could be a Google Account without email functionality (e.g., used for YouTube but never enabled for Gmail). You may need to enable the Gmail feature or Gmail API access in your G Suite.

    If these steps do not resolve the issue, please contact Google Workspace support with the error message. They should be able to enable any missing features or services for you.

    Once they have confirmed the resolution, try setting up the Google mailer connection again on your site through WP Mail SMTP -> Settings page.

    I hope this helps. Thanks!

    Thread Starter criticaleye777

    (@criticaleye777)

    I had to go with SMTP Other instead of selecting Google and was able to get it to work.

Viewing 2 replies - 1 through 2 (of 2 total)
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