google connect problem

  • Resolved Boertje

    (@boertje)


    4 years, 2 months ago

    Whenever I try to follow the wizard I run into a problem with the Google connect service. There is always a request to reconnect. When I have done that I have to go through the whole process of granting permission again. Then I am asked to reconnect again. If I try to set a property in analytics with an account that has multiple properties, the property does not appear under properties. While that property is indeed there, I also tested it. I have been patient for weeks now, but am now considering quitting RM

    The page I need help with: [log in to see the link]

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  • Plugin Author Rank Math SEO

    (@rankmath)

    Hello @boertje,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    Can you please confirm if you are not using Google Analytics 4 (which is the new default when creating an Analytics property)?

    If so, then it is relatively a new product and is in Beta, & there could be data discrepancies if we were to integrate them into Rank Math. And the fact that their APIs are not yet fully ready for 3rd party integration, there is not much we can do.

    We have to wait until Google makes the APIs available so it could be integrated.

    For now, you can enable Google Analytics v3 while creating a new property by following this screencast:
    https://i.rankmath.com/XUTmhU

    This way you can have the data stored in Google’s new and stable version.

    With that said, we will begin working on the integration as soon as they improve their API.

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

Viewing 1 replies (of 1 total)
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