Google Crawl 500 internal error for pdf links

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  • Plugin Author bestwebsoft

    (@bestwebsoft)

    Hi Anitha,

    Please complete the following steps in order to detect the problem and find its solution:
    1) Try activating a standard WordPress theme for a while (Twenty Fourteen, Twenty Fifteen) and check if the problem remains.
    2) Try deactivating all of your plugins except PDF&Print by BestWebSoft and also check if the problem is still present. If it is not, activate the plugins one-by-one, meanwhile checking, after which plugin activation the problem appears again.
    3) Provide your System status. Follow the next instruction – https://docs.google.com/document/d/1Wi2X8RdRGXk9kMszQy1xItJrpN0ncXgioH935MaBKtc/edit
    4) Let us know about the results.

    Maybe, it would be better if you create a private ticket on our Help Center (https://support.bestwebsoft.com/) and provide all the necessary information there. Please include a link to this post, so that we could recall the case immediately.

    Sincerely,
    BestWebSoft Support Team

    You might need to add rel=’nofollow’ to the print/pdf buttons in your template.

    Thread Starter anitha.c

    (@anithac)

    Thanks for your replu neotrope. But adding rel=’nofllow’ will not solve the problem. plugin is not generating pdfs from post. It is giving ‘HTTP ERROR 500’.

Viewing 3 replies - 1 through 3 (of 3 total)
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