Google Drive: Account is not authorized

  • Resolved Chris

    (@marketeerland)


    8 years, 6 months ago

    Hi. I’ve got UpdraftPlus successfully installed and working on 4 of my 5 personal sites, but the 5th is having problems. These errors are listed under “Last backup job run”
    Tue, May 17, 2016 12:32
    ~Warning: Your website is visited infrequently and UpdraftPlus is not getting the resources it hoped for; please read this page: https://updraftplus.com/faqs/why-am-i-getting-warnings-about-my-site-not-having-enough-visitors/
    ~Google Drive: Account is not authorized.
    I followed your link in the error message “website visited infrequently” and can see that this is not the problem. This 5th site has more activity than all but 1 of the others, plus the error message has not refreshed, in other words, it’s not current. Also, I’ve confirmed that the account is authorized, so this is an old message as well. I’ve tried deleting the plugin and starting over, also deleted the API and created a new one, but no luck. It perpetually reports “Next scheduled backups: Now” but it never backs up.

    https://www.ads-software.com/plugins/updraftplus/

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor DNutbourne

    (@dnutbourne)

    Hi,

    Could you post a copy of the backup log where these errors occur?
    The contents will be too long to paste here directly, but you can post them to an online service (such as pastebin), and share the link here.

    Thread Starter Chris

    (@marketeerland)

    Hi. Here it is…
    https://pastebin.com/seyKxDwq
    Thanks

    Plugin Contributor DNutbourne

    (@dnutbourne)

    Hi Chris,

    If you are sure that the site is regularly receiving visitors, it is possible that your WordPress scheduler is broken in some way.
    Could you install the WP Crontrol plugin, and then go to Tools->Cron Events? Are there any errors at the top of that page?

    Could you click the re-authorisation link in the Google Drive settings in UpdraftPlus? Does the authentication appear to succeed?

    Thread Starter Chris

    (@marketeerland)

    Not sure what happened, but it successfully backed up today. I’ll monitor it for next week’s scheduled backup and follow your instruction if it does not. Thank you!

Viewing 4 replies - 1 through 4 (of 4 total)
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