• Resolved michahenn

    (@michahenn)


    Great plugin but after activation Google Fonts are reloaded on all used pages, which I had previously disabled. Thus, the pages no longer comply with the GDPR. We have already received the first warning. How can the problem be solved?

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter michahenn

    (@michahenn)

    Any ideas or reactions?

    Plugin Support Mane Grigoryan

    (@manegr)

    Hi dear @michahenn ,
    We apologize for the inconvenience. With a bit of detailed information, we will help you resolve this problem.

    Could I please ask you to give us an additional description of the issue you are facing with the product? Screenshots or a recording of the issue will be appreciated.

    I’ll discuss this with our development team and they will try to suggest a solution as soon as possible.

    Thanks in advance! Have a great day!
    Regards, Mane

    Thread Starter michahenn

    (@michahenn)

    Its just quite easy. We are using the OMGF Plugin to be GDPR compliant. As soon as I activate your plugin the Google Fonts are pulled again. But I have blocked them in Elementor and with OMGF. On findediebalance.com OMGF and your Plugin are active. So you can see the problem.

    • This reply was modified 2 years, 5 months ago by michahenn.
    Plugin Support Mane Grigoryan

    (@manegr)

    Dear @michahenn ,

    Will you please update your plugin to Version 2.7.44?

    In case it does not solve the issue, please, contact our technical team to solve this issue using the following form.

    Regards, Mane

    Thread Starter michahenn

    (@michahenn)

    Seems that it worked.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Google Fonts’ is closed to new replies.