Google for Woocommerce – Unable to insert site verification

Hi @plantdavenir , I’ve also been facing the same issue and nothing works as I stated on my thread:

https://www.ads-software.com/support/topic/issues-with-reconnecting-to-google-merchant-center/

Hope the team responds as soon as possible as this is frustrating.

Hi @plantdavenir ,

Thanks for reaching out!

I see you’re also getting the “Unable to insert site verification” error, just like @tehcook from the other thread here. I jumped to your post since I noticed you had the same concerns. This is a common issue users have when connecting WooCommerce to Google Merchant Center.

To explain further, the error message suggests the verification token necessary for GMC to confirm site ownership isn’t being recognized on your site. To address this error, ensure the verification token provided by GMC is correctly placed in the HTML of your website’s homepage. It needs to be within the section for Google to detect it.

More details on how to proceed when you encounter this: https://woocommerce.com/document/google-listings-and-ads/faqs/#unable-to-insert-site-verification-error

And now I have accidentally created 7 new sub-accounts with Google Merchant Center that only Woocommerce can delete. And none of them can connect

Regarding the accidentally created sub-accounts, you’re right that only a support staff can assist with removing them from your GMC. To move forward with this, please provide us with the IDs for the sub-accounts you wish to remove (but don’t send it here). You can submit this information via the official support channel through this link, ensuring security and privacy for your account details.

Here’s a support document related to removing GMC accounts: https://woocommerce.com/document/google-listings-and-ads/faqs/#how-do-i-delete-my-google-merchant-center-account

Let me know if this helps!

Hi! I’ll close this out for now as we haven’t heard back from you. We’re just a message away when you’d like to resume.