Google hits not all counted

  • Resolved Grzegorz.Janoszka

    (@grzegorzjanoszka)


    9 years, 7 months ago

    It happened a few weeks ago, I can’t tell whether it was after the plugin upgrade or not. Previously the number of Google hits reported by your plugin was consistent with Google webmaster tools.
    But one day your plugin started reporting about 4 times less Google hits, while Google webmaster tools show rather increase. For yesterday webmaster tools report about 500 clicks (and there is a message that only half of them are displayed) and your plugin reports 134.
    Do you know what may have caused it? Did you have any similar reports?

    Thank you for the great plugin and your fantastic support.

    https://www.ads-software.com/plugins/wp-statistics/

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Contributor Greg Ross

    (@gregross)

    Haven’t heard of anything similar happening. I checked a few of my sites and everything looks fine.

    I’m not sure what else to suggest here other than to check your exclusions settings as well as your PHP error log for anything that might be releated.

    Thread Starter Grzegorz.Janoszka

    (@grzegorzjanoszka)

    Greg, here is the graph:
    https://i.imgur.com/41rR6ht.png

    On Mar 13th I lost half of Google hits on graph from your plugin. The graph from webmaster tools is stable, and your plugin didn’t show any loss of visitors nor visits.

    So it sees all the visits, just from Mar 13th it stopped seeing half hits from Google as Google.

    Was there any code change that time?

    Thread Starter Grzegorz.Janoszka

    (@grzegorzjanoszka)

    Actually, when I started to dig into, it is more interesting:

    View post on imgur.com

    So my hits from Google were growing steadily (also my visits/visitors graphs were slowly growing), but close to Jan 11 they doubled in the graph and on Mar 13 they decreased twice – so maybe went back to normal levels.

    Could it be that race condition? I had some weird numbers and it was today that I removed double index entries using the button from your pluign. Today, not on Mar 13th.

    So maybe actually now it is the correct number, but for two months it was doubled? The other issue is that according to Google webmaster tools I have 450-500 clicks every day (which corresponds correctly to about 1000 visitors per day), and your plugin shows less than 1/3 of that number. What can cause such differences between webmaster tools and your plugin?

    Plugin Contributor Greg Ross

    (@gregross)

    Trying to reconcile Google and our numbers is a challenge as the way we collect statistics is so different. My only guess would be we have excluded something that Google hasn’t detected as a bot yet.

    Thread Starter Grzegorz.Janoszka

    (@grzegorzjanoszka)

    Greg, I don’t mean visitors from Google analytics tool. What I mean is that according to Google webmaster tools my site gets ~500 clicks in search results every day, so there should be about 500 visits daily from Google and your plugin shows only 150 visits from Google search engine.

    Plugin Contributor Greg Ross

    (@gregross)

    Ah, that’s because Google doesn’t always send us the referral information so we can’t tell the referral comes from Google.

    Search engine referrals are dependent on the search engine sending us the http referral header.

Viewing 6 replies - 1 through 6 (of 6 total)
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