Google immediately (and incorrectly) prioritising translated version in search

  • Resolved Jack

    (@grabgooglesgoogles1)


    3 years, 9 months ago

    Hi,

    We recently started translating our Spanish website into English (/en/) this week.
    We’re worried because when you search us by brand name (‘Teachify’) in Spanish Google, from a Spanish browser, in Spanish, all the top results are the /en/ version (currently semi-translated in fact).

    I appreciate this isn’t your core functionality (it’s Google!) nor should you have responses, but thought it likely you’d have some idea of what’s happened and ways to get this under control.

    Do you have any advice?

    Thanks.
    Jack

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hello Jack,

    Please check the index of your website using https://search.google.com/search-console/welcome Google Search Console. It will give you a clear report whether something is not indexed correctly, not a 3’rd party.

    Unfortunately, we can’t debug search indexing issues as Google only offers that information to site-owners.

    I’m not excluding a conflict with our plugin, just saying you need Google Search Console active to properly identify the issues regarding crawling certain URLs. There is even a URL checker so you can test if there are problems with a particular URL: https://support.google.com/webmasters/answer/9012289?hl=en

    Best regards,
    Cristian??????

    Hi Jack,

    I have the same problem like you.

    I asked the same question directly to translatepress support. Their answer was 100% the same as here. It looks like they don’t have a solution for this problem.
    Have you figured out by yourselve how to solve the problem? Or did you give up and use a different plugin for your translations?

    All the best
    Stephen

    Plugin Support Alex

    (@alexcozmoslabs)

    Hi,

    As far as we know google decides what to show based on the browser language, location, logged in logged out status, etc. So the fact that you have an English version could show results from that language instead of Spanish.

    Are these still issues?
    Are you guys using the autoamtic redirecting user language feature from TranslatePress? If so, this may cause trouble.

    • This reply was modified 3 years, 5 months ago by Alex.
    Plugin Support Alex

    (@alexcozmoslabs)

    Since more than 5 days have passed since you received instructions about the opened topic, and you did not return with an update, we will mark this ticket as successfully resolved.
    If you have other questions regarding TranslatePress, we recommend you create another ticket.

Viewing 4 replies - 1 through 4 (of 4 total)
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