Google Integration Error: Could not json decode the token

  • Resolved lemsic

    (@lemsic)


    2 years, 2 months ago

    Dear Support,

    After successfully integrating Google Sheets with the forminator plugin, I try adding the integration to one of my forms. That form already has another google integration using a different google account and works fine. However, with the new integration, when I try to connect the google sheet to the form, I get the following error when clicking on create: Could not json decode the token. I’m certain I followed the guide very well. Any idea what could be causing this error?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Zafer – WPMU DEV Support

    (@wpmudevsupport15)

    Hi @lemsic,

    I hope you are doing well today!

    Please confirm that you are trying to integrate two different Google accounts into one form. Did you also try the new one with a blank or another form to make sure the credentials are working?

    Kind regards,
    Zafer

    Thread Starter lemsic

    (@lemsic)

    Yes, I am trying to link 2 google accounts to the same form. Moreover, I tried the new google account with another form, but it did not work (got the same error back). I have however tried connecting two google accounts to the same form previously, and it worked.

    Plugin Support Dimitris – WPMU DEV Support

    (@wpmudev-support6)

    Hello there @lemsic

    I’m sorry for the late response here. I gave this a test and I could connect two separate Google Sheets integrations in a single form, and both worked well. One of them was a simple free GMail account, while the other one was a premium Business GMail account.

    Please review all steps mentioned in the guide below:
    https://wpmudev.com/docs/wpmu-dev-plugins/forminator/#google-sheets

    Thank you,
    Dimitris

    Plugin Support Amin – WPMU DEV Support

    (@wpmudev-support2)

    Hello @lemsic ,

    We haven’t heard from you for a week now, so it looks like you don’t need our assistance anymore.
    Feel free to re-open this ticket if needed.
    Kind regards
    Kasia

Viewing 4 replies - 1 through 4 (of 4 total)
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