• Resolved mihaiiceyro

    (@mihaiiceyro)


    Hi,
    I’m getting this error: https://prnt.sc/PJPfeeFqI8Ox
    The api is well set, the page is excluded from optimization, including the js files.

    I don’t understand what’s wrong, I have the module up to date.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hi there, thanks for reaching out.

    I think the issue may be related to the Complianz Cookie blocker plugin. Please have a look at the article from our documentation regarding GDPR. We teamed up with the people at Borlabs and we offer full support for the Borlabs Cookie plugin for blocking the contents of the map until the user clicks on it. Other blocker plugins may present incompatibilities, as it seems to be the case with the Complianz Cookie blocker.

    If in doubt, disable momentarily the Complianz Cookie blocker and see if the issue persists. Let me know what you find out.

    Best regards,

    Thread Starter mihaiiceyro

    (@mihaiiceyro)

    Yes, it’s from Complianz.
    I can add whitelist links to Complianz, can you help me with which link to add to the whitelist?
    Thank you!

    Hi again,

    Um, I am not very familiar with Complianz, but I guess you can try whitelisting the main JS script from Wp Store Locator (https://torockoi.ro/wp-content/plugins/wp-store-locator/js/wpsl-gmap.min.js)

    However I am also reviewing your website and it seems you are running a quite old version of Wp Store Locator (2.2.235), and we have released several updates since that version, some of which addressed specifically issues with cache/optimization plugins, so I’d suggest you to update our plugin first to the latest version (2.2.241) before you do any changes on the Complianz whitelist.

    Try that out and let us know if that didn’t help.
    Best regards,

    Thread Starter mihaiiceyro

    (@mihaiiceyro)

    i know it’s not the latest version :(…it wasn’t made by my and i can’t update some plugins without crashing the website…
    I will do my best and comeback with a solution for complianz, the main JS script is not working even if is whitelisted

    Hi again,

    Wp Store Locator is very independent from other plugins, so it really shouldn’t be too much of a problem to update it to the latest version 2.2.241. As I said, some of the enhancements that have been recently included are meant precisely to address some of the issues you are experiencing with the most popular cache/optimization plugins, so I’d definitely start by udpating the store locator before taking any other steps.

    Best regards,

Viewing 5 replies - 1 through 5 (of 5 total)
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