• Resolved hjarova

    (@hjarova)


    Google Listing and tabs is only loading I find this error. I tried deactivating jetpack and reinstalling the plugin but without any result. Thank you for help in advance. Iam not a coder, please give me some detailed instruction. Thanks.

    2024-01-23T04:11:41+00:00 CRITICAL Uncaught Automattic\WooCommerce\GoogleListingsAndAds\Exception\AccountReconnect: Please reconnect your Jetpack account. in /home/www/sagrada-madre.cz/www/sagrada-madre.cz/wp-content/plugins/google-listings-and-ads/src/Exception/AccountReconnect.php:26 Stack trace: #0 /home/www/sagrada-madre.cz/www/sagrada-madre.cz/wp-content/plugins/google-listings-and-ads/src/Internal/DependencyManagement/GoogleServiceProvider.php(259): Automattic\WooCommerce\GoogleListingsAndAds\Exception\AccountReconnect::jetpack_disconnected() #1 /home/www/sagrada-madre.cz/www/sagrada-madre.cz/wp-content/plugins/google-listings-and-ads/src/Internal/DependencyManagement/GoogleServiceProvider.php(193): Automattic\WooCommerce\GoogleListingsAndAds\Internal\DependencyManagement\GoogleServiceProvider->Automattic\WooCommerce\GoogleListingsAndAds\Internal\DependencyManagement\{closure}() #2 /home/www/sagrada-madre.cz/www/sagrada-madre.cz/wp-content/plugins/google-listings-and-ads/vendor/guzzlehttp/guzzle/src/PrepareBodyMiddleware.php(35): Automattic\WooCommerce\GoogleListingsAndAds\Internal\DependencyManagement\GoogleServiceProvider->Automattic\WooCommerce\GoogleListingsAndAds\Internal\DependencyManagement\{closure}() #3 /home/www/sagrada-madre.cz/www/sagrada-madre.cz/wp-content/plugins/google-listings-and-ads/vendor/guzzlehttp/guzzle/src/Middleware.php(31): Automattic\WooCommerce\GoogleListingsAndAds\Vendor\GuzzleHttp\PrepareBodyMiddleware->__invoke() #4 /home/www/sagrada-madre.cz/www/sagrada-madre.cz/wp-content/plugins/google-listings-and-ads/vendor/guzzlehttp/guzzle/src/RedirectMiddleware.php(71): Automattic\WooCommerce\GoogleListingsAndAds\Vendor\GuzzleHttp\Middleware::Automattic\WooCommerce\GoogleListingsAndAds\Vendor\GuzzleHttp\{closure}() #5 /home/www/sagrada-madre.cz/www/sagrada-madre.cz/wp-content/plugins/google-listings-and-ads/vendor/guzzlehttp/guzzle/src/HandlerStack.php(75): Automattic\WooCommerce\GoogleListingsAndAds\Vendor\GuzzleHttp\RedirectMiddleware->__invoke() #6 /home/www/sagrada-madre.cz/www/sagrada-madre.cz/wp-content/plugins/google-listings-and-ads/vendor/guzzlehttp/guzzle/src/Client.php(333): Automattic\WooCommerce\GoogleListingsAndAds\Vendor\GuzzleHttp\HandlerStack->__invoke() #7 /home/www/sagrada-madre.cz/www/sagrada-madre.cz/wp-content/plugins/google-listings-and-ads/vendor/guzzlehttp/guzzle/src/Client.php(106): Automattic\WooCommerce\GoogleListingsAndAds\Vendor\GuzzleHttp\Client->transfer() #8 /home/www/sagrada-madre.cz/www/sagrada-madre.cz/wp-content/plugins/google-listings-and-ads/vendor/guzzlehttp/guzzle/src/Client.php(124): Automattic\WooCommerce\GoogleListingsAndAds\Vendor\GuzzleHttp\Client->sendAsync() #9 /home/www/sagrada-madre.cz/www/sagrada-madre.cz/wp-content/plugins/google-listings-and-ads/vendor/google/auth/src/HttpHandler/Guzzle6HttpHandler.php(47): Automattic\WooCommerce\GoogleListingsAndAds\Vendor\GuzzleHttp\Client->send() #10 /home/www/sagrada-madre.cz/www/sagrada-madre.cz/wp-content/plugins/google-listings-and-ads/vendor/google/apiclient/src/Http/REST.php(84): Automattic\WooCommerce\GoogleListingsAndAds\Vendor\Google\Auth\HttpHandler\Guzzle6HttpHandler->__invoke() #11 [internal function]: Automattic\WooCommerce\GoogleListingsAndAds\Vendor\Google\Http\REST::doExecute() #12 /home/www/sagrada-madre.cz/www/sagrada-madre.cz/wp-content/plugins/google-listings-and-ads/vendor/google/apiclient/src/Task/Runner.php(187): call_user_func_array() #13 /home/www/sagrada-madre.cz/www/sagrada-madre.cz/wp-content/plugins/google-listings-and-ads/vendor/google/apiclient/src/Http/REST.php(66): Automattic\WooCommerce\GoogleListingsAndAds\Vendor\Google\Task\Runner->run() #14 /home/www/sagrada-madre.cz/www/sagrada-madre.cz/wp-content/plugins/google-listings-and-ads/vendor/google/apiclient/src/Client.php(921): Automattic\WooCommerce\GoogleListingsAndAds\Vendor\Google\Http\REST::execute() #15 /home/www/sagrada-madre.cz/www/sagrada-madre.cz/wp-content/plugins/google-listings-and-ads/vendor/google/apiclient/src/Service/Resource.php(238): Automattic\WooCommerce\GoogleListingsAndAds\Vendor\Google\Client->execute() #16 /home/www/sagrada-madre.cz/www/sagrada-madre.cz/wp-content/plugins/google-listings-and-ads/vendor/google/apiclient-services/src/ShoppingContent/Resource/Accountstatuses.php(68): Automattic\WooCommerce\GoogleListingsAndAds\Vendor\Google\Service\Resource->call() #17 /home/www/sagrada-madre.cz/www/sagrada-madre.cz/wp-content/plugins/google-listings-and-ads/src/API/Google/Merchant.php(245): Automattic\WooCommerce\GoogleListingsAndAds\Vendor\Google\Service\ShoppingContent\Resource\Accountstatuses->get() #18 /home/www/sagrada-madre.cz/www/sagrada-madre.cz/wp-content/plugins/google-listings-and-ads/src/MerchantCenter/MerchantStatuses.php(386): Automattic\WooCommerce\GoogleListingsAndAds\API\Google\Merchant->get_accountstatus() #19 /home/www/sagrada-madre.cz/www/sagrada-madre.cz/wp-content/plugins/google-listings-and-ads/src/MerchantCenter/MerchantStatuses.php(188): Automattic\WooCommerce\GoogleListingsAndAds\MerchantCenter\MerchantStatuses->refresh_account_issues() #20 /home/www/sagrada-madre.cz/www/sagrada-madre.cz/wp-content/plugins/google-listings-and-ads/src/MerchantCenter/MerchantStatuses.php(141): Automattic\WooCommerce\GoogleListingsAndAds\MerchantCenter\MerchantStatuses->maybe_refresh_status_data() #21 /home/www/sagrada-madre.cz/www/sagrada-madre.cz/wp-content/plugins/google-listings-and-ads/src/MerchantCenter/MerchantCenterService.php(422): Automattic\WooCommerce\GoogleListingsAndAds\MerchantCenter\MerchantStatuses->get_issues() #22 /home/www/sagrada-madre.cz/www/sagrada-madre.cz/wp-content/plugins/google-listings-and-ads/src/Tracking/TrackerSnapshot.php(104): Automattic\WooCommerce\GoogleListingsAndAds\MerchantCenter\MerchantCenterService->has_account_issues() #23 /home/www/sagrada-madre.cz/www/sagrada-madre.cz/wp-content/plugins/google-listings-and-ads/src/Tracking/TrackerSnapshot.php(71): Automattic\WooCommerce\GoogleListingsAndAds\Tracking\TrackerSnapshot->get_settings() #24 /home/www/sagrada-madre.cz/www/sagrada-madre.cz/wp-content/plugins/google-listings-and-ads/src/Tracking/TrackerSnapshot.php(53): Automattic\WooCommerce\GoogleListingsAndAds\Tracking\TrackerSnapshot->include_snapshot_data() #25 /home/www/sagrada-madre.cz/www/sagrada-madre.cz/wp-includes/class-wp-hook.php(324): Automattic\WooCommerce\GoogleListingsAndAds\Tracking\TrackerSnapshot->Automattic\WooCommerce\GoogleListingsAndAds\Tracking\{closure}() #26 /home/www/sagrada-madre.cz/www/sagrada-madre.cz/wp-includes/plugin.php(205): WP_Hook->apply_filters() #27 /home/www/sagrada-madre.cz/www/sagrada-madre.cz/wp-content/plugins/woocommerce/includes/class-wc-tracker.php(215): apply_filters() #28 /home/www/sagrada-madre.cz/www/sagrada-madre.cz/wp-content/plugins/woocommerce/includes/class-wc-tracker.php(75): WC_Tracker::get_tracking_data() #29 /home/www/sagrada-madre.cz/www/sagrada-madre.cz/wp-includes/class-wp-hook.php(324): WC_Tracker::send_tracking_data() #30 /home/www/sagrada-madre.cz/www/sagrada-madre.cz/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters() #31 /home/www/sagrada-madre.cz/www/sagrada-madre.cz/wp-includes/plugin.php(565): WP_Hook->do_action() #32 /home/www/sagrada-madre.cz/www/sagrada-madre.cz/wp-cron.php(191): do_action_ref_array() #33 {main} thrown v /home/www/sagrada-madre.cz/www/sagrada-madre.cz/wp-content/plugins/google-listings-and-ads/src/Exception/AccountReconnect.php na ?ádku 26

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Shameem R. a11n

    (@shameemreza)

    Hi @hjarova,

    It seems there’s an issue with the Google Merchant Center connection. You can resolve the issue by completely disconnecting the current connection and setting it up afresh. Here’s how:

    • Go to this debug page: example.com/wp-admin/admin.php?page=connection-test-admin-page (replace example.com with your domain)
    • Under Merchant Center, click MC Disconnect
    • Under Google Account, click Disconnect Google Account
    • Under Jetpack, click Disconnect Jetpack
    • Go to Marketing > Google Listing & Ads and initiate a fresh connection.

    Let us know how it goes!

    Thread Starter hjarova

    (@hjarova)

    Hi Shameem! It worked! Thanks a lot!

    I’m glad we were able to help, @hjarova! If you have a few minutes, we’d love if you could leave us a review: https://www.ads-software.com/support/plugin/google-listings-and-ads/reviews/#new-post

    I’ll go ahead with marking this thread as resolved now. Feel free to open a new one, when required.

    Have a great one!

Viewing 3 replies - 1 through 3 (of 3 total)
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