Google Listings & Ads won’t let me complete the setup

Howdy again,

Here is the last Log from Woocommerce Status:

Thank you. The message indicates that there was no connection to begin with so reconnecting did nothing in your case.

Let’s try another angle. Could you open a Google Chrome Incognito window and login to your site to try and see if the button is enabled then?

Does that change anything?

Kind regards,

It ain’t change anything https://snipboard.io/1MBhVc.jpg

• This reply was modified 2 years, 5 months ago by takeXo.

Hi @takexo,

I’d like to take a look at your admin section. Please go to https://woocommerce.com/my-account/create-a-ticket/ and create a new ticket, please reference this forum post.

In your ticket, please supply a QuickForget link as outlined below:

?Head to Users > Add New and enter “woologin” for the user name and “[email protected]” for the email address. Be sure to set the role to Administrator then copy the password and click “Add New User” as on the screenshot – https://d.pr/i/pslYE8
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Next, for security purposes, use our QuickForget tool (https://quickforget.com) and paste your site login URL and password into “The secret is…” field. Select “Save my secret” to get a URL you can then share with us – https://d.pr/i/t6bhkD Please do not send the password to us directly in the chat window.
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Note that to comply with GDPR rules, you need to disclose that you are sharing access rights to third parties like us in your Terms & Conditions. You can find out more about your responsibilities as a store owner under GDPR here: https://woocommerce.com/posts/the-gdpr-and-you-the-woocommerce-store-owner/
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Last, but not least, delete our user account once your interaction with us is done. This helps keep your website safe by limiting the number of users with admin access. Thank you!`

Ok I will do that and keep you updated

I did submit the ticket

I have the same problem, the buttom is unclickable. How did you solve it?
thank you

Hi @alba666

I understand you are experiencing the same issue and since every site is different and you’re not the person who originally started this topic then, per the forum guidelines, would you please start your own topic?

Please share as well your System Status Report under WooCommerce > Status. Select Get system report and then Copy for support. Once you’ve done that, you can paste it into your reply here.

If you could also provide the fatal error logs (if any) under WooCommerce > Status > Logs.

Thanks!