Google Listings and ads Plugin for WooCommerce keeps loading

  • Resolved bpetiwala

    (@bpetiwala)


    1 year, 7 months ago

    I just installed Google Listings and ads plugin to my clients WooCommerce store but the plugin keeps infinitely loading at the Step 2 of Setup – Configure product listings.
    I have checked and the accounts are connected and the domain is claimed as well.
    What could be the issue of this infinite load? Is it something linked with Merchant center account or WooCommerce products?
    There are more than 900 products published in the store and about 1700+ total products (including draft).
    How can I go about troubleshooting the issue?

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi @bpetiwala

    I understand that you’re having issue while using our Google Listings and ads plugin.

    To check it further, you need to open the ticket on that particular plugin support.

    Here is the direct link: https://www.ads-software.com/support/plugin/google-listings-and-ads/#new-topic-0

    In your new ticket, you can share the below information too.

    Share the?System Status Report?of the cloned website that you can find via?WooCommerce > Status. Select?Get system report?and then?Copy for support.

    If you could also provide the fatal error logs of the main website (if any) under WooCommerce > Status > Logs.

    Send both information in your new ticket and we will investigate it further.

    Thanks!

    Hello,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

    Thanks.

Viewing 2 replies - 1 through 2 (of 2 total)
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