Google Map and Venue informaton now missing from Calendar

  • Resolved Tony Neetz

    (@tony-neetz)


    7 years, 5 months ago

    Hello,
    Up until a couple of days ago, the Calendar was working fine. Now when I click on an Event, in either the List view or the Monthly view, the Venue information (phone no., website, etc.) is not showing in the right column, and the Google Map does not appear under the event. This may have happened after I updated to the new release? I had just installed it and set it up a couple of weeks ago and everything was fine.

    Please help me with this as I really need it to work!

    Thanks

    Home URL
    https://37.60.244.132/~ameri724/build
    Site URL
    https://37.60.244.132/~ameri724/build
    Site Language
    English
    Character Set
    UTF-8
    Name
    Tony
    Email
    [removed by Moderator]
    Install keys
    –
    WordPress version
    4.7.5
    PHP version
    7.0.19
    PHP

    max_execution_time = 120
    memory_limit = 768M
    upload_max_filesize = 128M
    post_max_size = 128M
    display_errors = 1
    log_errors = 1

    Server
    Apache
    SAPI
    cgi-fcgi
    Plugins

    Gravity Forms version 2.2.3 by rocketgenius(https://www.rocketgenius.com)
    Advanced Code Editor version 2.2.7 by BaInternet(https://en.bainternet.info)
    Akismet Anti-Spam version 3.3.2 by Automattic(https://automattic.com/wordpress-plugins/)
    API KEY for Google Maps version 1.1.0 by GeoDirectory(https://wpgeodirectory.com)
    Black Studio TinyMCE Widget version 2.3.2 by Black Studio(https://www.blackstudio.it)
    Divi Booster version 2.4.6 by Dan Mossop(https://divibooster.com)
    Elegant Themes Support version 1.3 by Elegant Themes(https://elegantthemes.com)
    Elegant Themes Updater version 1.2 by Elegant Themes(https://elegantthemes.com)
    Gravity Forms Authorize.Net Add-On version 2.3 by rocketgenius(https://www.rocketgenius.com)
    Gravity Forms MailChimp Add-On version 4.2 by rocketgenius(https://www.rocketgenius.com)
    Gravity Forms Zapier Add-on version 2.1 by rocketgenius(https://www.rocketgenius.com)
    Image Widget version 4.4.4 by Modern Tribe, Inc.(https://m.tri.be/iwpdoc)
    Imsanity version 2.3.9 by Shane Bishop(https://ewww.io/)
    Widget Facebook like box version 1.0 by wpladge(https://www.ads-software.com/like-box-widget/)
    Numix Post Slider version 1.0.2 by Numix Technologies(https://numixtech.com)
    Search Regex version 1.4.16 by John Godley(https://urbangiraffe.com/)
    SG Optimizer version 3.3.1 by SiteGround
    The Events Calendar version 4.5.3 by Modern Tribe, Inc.(https://m.tri.be/1x)
    Compress JPEG & PNG images version 2.2.2 by TinyPNG(https://tinypng.com)
    TinyMCE Advanced version 4.5.6 by Andrew Ozz(https://www.laptoptips.ca/)
    Wordfence Security version 6.3.10 by Wordfence(https://www.wordfence.com/)

    Network Plugins
    –
    MU Plugins
    –
    Theme
    Divi
    Multisite
    –
    Settings

    schema-version = 4.5.3
    recurring_events_are_hidden = hidden
    previous_ecp_versions =

    Array
    (
    [0] => 0
    [1] => 4.5.2.1
    )

    latest_ecp_version = 4.5.3
    last-update-message-the-events-calendar = 4.5.2.1
    google_maps_js_api_key = AIzaSyAPIfynipLJjjll30PY9yFpzHtdyZbrdds
    earliest_date = 2017-06-03 10:00:00
    earliest_date_markers =

    Array
    (
    [0] => 1046
    )

    latest_date = 2017-06-25 15:00:00
    latest_date_markers =

    Array
    (
    [0] => 1081
    )

    stylesheetOption = tribe
    tribeEventsTemplate = default
    tribeEnableViews =

    Array
    (
    [0] => list
    [1] => month
    [2] => day
    )

    viewOption = list
    tribeDisableTribeBar =
    monthEventAmount = 3
    enable_month_view_cache = 1
    dateWithYearFormat = F j, Y
    dateWithoutYearFormat = F j
    monthAndYearFormat = F Y
    dateTimeSeparator = @
    timeRangeSeparator = –
    datepickerFormat = 0
    tribeEventsBeforeHTML =
    tribeEventsAfterHTML =
    donate-link =
    postsPerPage = 40
    liveFiltersUpdate = 1
    showComments =
    showEventsInMainLoop =
    eventsSlug = events
    singleEventSlug = event
    multiDayCutoff = 00:00
    defaultCurrencySymbol = $
    reverseCurrencyPosition =
    embedGoogleMaps = 1
    embedGoogleMapsZoom = 10
    debugEvents =
    tribe_events_timezone_mode = event
    tribe_events_timezones_show_zone =

    WP Timezone
    Unknown or not set
    WP GMT Offset
    Unknown or not set
    Server Timezone
    UTC
    WP Date Format
    F j, Y
    WP Time Format
    g:i a
    Week Starts On
    1
    Common Library Dir
    /home/ameri724/public_html/build/wp-content/plugins/the-events-calendar/common/src/Tribe
    Common Library Version
    4.5.3

    • This topic was modified 7 years, 5 months ago by bdbrown.
    • This topic was modified 7 years, 5 months ago by bdbrown.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter Tony Neetz

    (@tony-neetz)

    UPDATE:

    Upon doing some testing today, I saw that all of my Venue locations were removed from my Events. Not sure how this happened as they were there before, but I suspect it happened during one of the previous updates. I added them all back in, and also saw there was a new update version available 4.5.4, so I also updated to that. So far so good as the Event venue location information and Google Maps seem to be working properly now.

    Plugin Contributor Jennifer

    (@jentheo)

    Hi Tony,

    I’m glad to hear you got this figured out!

    While we do our best to monitor these forums weekly to check for bug reports, our support resources our mainly focused on our premium forums. If you have a premium license, please login and post your question over there, and we will be happy to help you in greater detail!

    Thanks,

    Jennifer

    Hey there! This thread has been inactive for a while so we’re going to go ahead and mark it Resolved. Please feel free to open a new thread if any other questions come up and we’d be happy to help. ??

Viewing 3 replies - 1 through 3 (of 3 total)
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