• Resolved jedeihl123

    (@jedeihl123)


    When I create or edit an event, these pages always show the correct map location. Likewise, the map in the WP panel is correct as well. However, after submitting or updating the event, the map shown on the main event page (and also the My Locations tab) does not match the original location. Sometimes, it shows a world map. Other times, it points to a location close by. If I’m lucky, occasionally the final map does match the intended address.

    Has anybody experienced this problem? This behavior seems to be a recent issue.

    -J.

    • This topic was modified 3 years, 8 months ago by jedeihl123.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Hello,

    Can you perhaps try the following to test for a possible plugin or theme conflict?

    1. Make sure you’re using the latest EM, (EM Pro if you have one)
    2. Make sure your using at least PHP 7.0 or higher
    3. To minimize possible plugin/theme conflict, Could you perhaps try and Install WP Safe Mode (https://www.ads-software.com/plugins/wp-safe-mode/)
    – Activate and Enable Safe Mode. Please make sure that on the settings a twenty series theme is selected.
    – When activated it would help you test as if the Website only plugin activated is EM and twentyseries theme
    – After making sure that its working properly, You could start adding additional plugin on the list that is activated and test again until you see which plugin is causing the issue

    If the following suggestions doesn’t work, Please make sure to double check our required API here https://wp-events-plugin.com/documentation/google-maps/api-key/

    Thread Starter jedeihl123

    (@jedeihl123)

    Thanks. The Google Map Type was set to embedded instead of Dynamic. As you mentioned in the documentation, Google has made some changes here and I can now see the differences for my particular use case.

    -J.

Viewing 2 replies - 1 through 2 (of 2 total)
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