Google Maps not loading correctly – Oops! Something went wrong.

  • Resolved ohvsfr

    (@ohvsfr)


    7 years ago

    Hello,
    I have input the api key, but Google Maps doesn’t load on either the back or front end.
    I have read the other topic about this but it doesn’t seem to apply. Not sure what to do or how to access the javascript console, can anyone help please?

    More info;
    When the api key is present, I am unable to enter the address and see ‘Oops! Something went wrong.’ in the address field too.

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • WD Support

    (@wdsupport)

    Hi,

    Could you please double check whether there are options in your theme or in other plugins also requiring Google API key, and add the same key there too.

    Have you restricted the keys while creating? If yes, please, make sure to have them unrestricted.

    Thanks. Have a nice day.

    Thanks. Have a nice day.

    Thread Starter ohvsfr

    (@ohvsfr)

    Thank you for your quick response! I had restricted the keys, unrestricting them solved the issue.

    I am having the same problem but your solution did not help me

    I am getting the message “See the JavaScript console for technical details.” I was unable to find the JavaScript console.

    Hi,

    Could you please go to the frontend of the page and try to use the F12 key of the keyboard? Or alternatively, you can go to the More Tools > Developer Tools from your browser.

    After pressing the key the small window will open with the tabs. You will find the console tab there.

    Please share with us the details of the error message and we will help with pleasure.

    Thanks. Have a nice day

    The message is: Oops! Something went wrong.

    This page didn’t load Google Maps correctly. See the JavaScript console for technical details.

    I went to the console, now how can I fix the problem with Google Map?

    Hi,

    Could we have a closer look at the described issues? This is most probably conflict with the theme or with some other plugin that you are using. Please contact our support team using the following email address: [email protected]

    Please, mention the URL of this forum topic in your message. We will provide a solution as soon as possible and share it here as well.

    Thanks. Have a nice day.

Viewing 8 replies - 1 through 8 (of 8 total)
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