• Resolved thegrumpytechnologist

    (@thegrumpytechnologist)


    Just getting started with My Calendar plugin, going fairly well so far.

    When it comes to using Google Maps, I’ve created an API Key and added it to the My Calendar settings; however, when I click the ‘View Location’ link on an event popup, it takes me to the location page but the map does not render, and instead displays an “Oops! Something went wrong.” error (see below).

    Do you have any tips or suggestions for troubleshooting / resolution (I’m not particularly familiar with troubleshooting WP plugins, so any suggestions would be greatly appreciated).

Viewing 11 replies - 1 through 11 (of 11 total)
  • Thread Starter thegrumpytechnologist

    (@thegrumpytechnologist)

    Sanitized “Help Info”:

    ================ Installation Data ====================
    ==My Calendar:==
    Version: 3.5.11
    DB Version: 3.5.11
    URI:
    CSS:
    Requester Email:
    Admin Email:

    ==WordPress:==
    Version: 6.4.5
    URL:
    Install:
    Language: en-US
    Charset: UTF-8

    ==Extra info:==
    PHP Version: 8.2.22
    DB Version: 8.0.39
    DB UTC Offset: -04:00
    WP UTC Offset: -05:00
    DB Type: InnoDB
    Server Software: nginx/1.26.1
    User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36 Edg/126.0.0.0

    ==Theme:==
    Name: GovPress
    URI: https://govpress.org
    Parent:
    Version: 1.5.2

    ==Active Plugins:==
    Easy Table: 1.8; https://takien.com/
    MetaSlider: 3.90.1; https://www.metaslider.com
    My Calendar - Accessible Event Manager: 3.5.11; https://www.joedolson.com/my-calendar/
    PDF Embedder: 4.8.2; https://wp-pdf.com
    Really Simple SSL: 8.1.6; https://really-simple-ssl.com
    SpinupWP: 1.7.1; https://spinupwp.com
    WPForms Lite: 1.9.0.2; https://wpforms.com
    WPS Hide Login: 1.9.16.7;
    Thread Starter thegrumpytechnologist

    (@thegrumpytechnologist)

    Browser error message:

    Thread Starter thegrumpytechnologist

    (@thegrumpytechnologist)

    A brief update, it seems latitude and longitude are required for the map to render; I had incorrectly assumed it would be determined from the address.

    The error is not occurring; however, now the map does not draw. I just get a pin on a blank map canvas.

    Plugin Author Joe Dolson

    (@joedolson)

    Are you able to provide a link I can look at?

    Thread Starter thegrumpytechnologist

    (@thegrumpytechnologist)

    Hi Joe,

    Thanks for responding. Here’s the link:

    https://chesterfield.in.gov/mc-locations/millcreek-civic-center/

    Plugin Author Joe Dolson

    (@joedolson)

    It looks like the map is rendering; but the map tile images are not visible. That can be caused by a wide variety of conflicts, so I’d start investigating but disabling all other plugins & switching temporarily to a default theme, to see whether one of your other applications is causing an issue. If the map shows up normal in that case, you can re-enable the other applications one at a time until it stops working.

    Thread Starter thegrumpytechnologist

    (@thegrumpytechnologist)

    Hi Joe,

    I’ve done as suggested; switched to the Twenty Twenty-Four theme as well as disabled all plugins other than MyCalendar; no change.

    This isn’t a capability that’s necessarily needed, is there a way mapping can just be disabled?

    Scott

    Plugin Author Joe Dolson

    (@joedolson)

    If you just remove your API key, then Google Maps won’t render.

    Thread Starter thegrumpytechnologist

    (@thegrumpytechnologist)

    Thanks. Not having a Google Maps API key results in a “You need a Google Maps API key to display the location map.” message being displayed on the location page, which is why I even went down the path of trying to get maps to work in the first place…

    Plugin Author Joe Dolson

    (@joedolson)

    That message is only visible to logged-in administrators, so you can pretty much ignore it.

    Thread Starter thegrumpytechnologist

    (@thegrumpytechnologist)

    Ah, understood. I did just take a look in a browser window which I wasn’t signed in, no message…thank you for the assistance in getting things setup in a workable manner.

Viewing 11 replies - 1 through 11 (of 11 total)
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