• Resolved tonyday3

    (@tonyday3)


    I have installed the plugin correctly I believe and can get a Google Map to display as required in my post.

    However, when I try to drag the map, the existing detail does move, but blank spaces appear around the original bit of map that I have dragged.

    (The zoom in and out buttons work fine.)

    Any ideas how to fix this please? Thank you. ?? ??

    Tony

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor WD Support

    (@wdsupport)

    @tonyday3.

    The issue is not clear, could you please tell us where do you drag the map? Not if that’s backend, you should use zoom in/out option instead.

    Thread Starter tonyday3

    (@tonyday3)

    Hi,

    Thanks for the reply. Sorry it was unclear.

    Perhaps if you visit the page on my website it will be clearer:

    https://cometodublin.com/2017/04/11/ariel-house/

    The map displays correctly when the website page is first displayed. However, when you grab the map and move your mouse to drag or pan the map, the only part of the map that moves is that section which was originally visible within the frame that displays the map – around the outside is nothing, just empty grey space. So the Google map is not “refreshing” as it is dragged by the mouse.

    I’d also mention that when I looked at the page today and tried to drag or pan it with the mouse, the map DID move and refresh as it should, but this only worked once. When I tried it again, the same problem – as described above – returned.

    I hope this is clearer and you can help.Thanks.

    Tony

    Plugin Contributor WD Support

    (@wdsupport)

    @tonyday3,

    Hey Tony.

    This is rather strange. But you have multiple maps in use except ours, so it might be the reason behind.

    Please contact us using the form. Our team will check that out. Mention this forum link within the message subject. Thanks.

Viewing 3 replies - 1 through 3 (of 3 total)
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