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Resolved

(@wpguillaume)

Hello,

I’m trying to show my products on Google Shopping. I successfully imported a feed and Google Merchant Center correctly reads the product prices, say 88.00€.

But when its bots crawl the website, they find prices like 880000.00€

In WooCommerce, I had the comma set as decimals separator, and two decimals. (The comma is more common in France, which is the website primary market.)
I changed it to a dot, left the two decimals, but added this piece of code to hide them when equal to zero:

Yet, this change didn’t help, a recent Google crawl stills complains about the price discrepancies.

Would you have an idea/solution to this problem?

Thank you very much.

Here is my system status report


### wp-core ###

version: 5.9.3
site_language: fr_FR
user_language: fr_FR
timezone: Europe/Paris
permalink: /%postname%/
https_status: true
multisite: false
user_registration: 0
blog_public: 1
default_comment_status: closed
environment_type: production
user_count: 2
dotorg_communication: true

### wp-paths-sizes ###

wordpress_path: /var/www/vhosts/creamaga.com/httpdocs
wordpress_size: 51,05 Mo (53526242 bytes)
uploads_path: /var/www/vhosts/creamaga.com/httpdocs/wp-content/uploads
uploads_size: 1,26 Go (1349489064 bytes)
themes_path: /var/www/vhosts/creamaga.com/httpdocs/wp-content/themes
themes_size: 5,46 Mo (5727762 bytes)
plugins_path: /var/www/vhosts/creamaga.com/httpdocs/wp-content/plugins
plugins_size: 126,80 Mo (132964349 bytes)
database_size: 16,97 Mo (17793024 bytes)
total_size: 1,45 Go (1559500441 bytes)

### wp-active-theme ###

name: Storefront Child (storefront-child)
version: 1.0.2
author: Guillaume
author_website: (undefined)
parent_theme: Storefront (storefront)
theme_features: core-block-patterns, widgets-block-editor, post-thumbnails, automatic-feed-links, custom-logo, menus, html5, custom-background, custom-header, site-logo, title-tag, customize-selective-refresh-widgets, wp-block-styles, align-wide, editor-styles, editor-font-sizes, editor-style, responsive-embeds, woocommerce, wc-product-gallery-zoom, wc-product-gallery-lightbox, wc-product-gallery-slider, starter-content, widgets
theme_path: /var/www/vhosts/creamaga.com/httpdocs/wp-content/themes/storefront-child
auto_update: Désactivé

### wp-parent-theme ###

name: Storefront (storefront)
version: 4.1.0
author: Automattic
author_website: https://woocommerce.com/
theme_path: /var/www/vhosts/creamaga.com/httpdocs/wp-content/themes/storefront
auto_update: Désactivé

### wp-themes-inactive (1) ###

Twenty Twenty-One: version: 1.5, author: L’équipe WordPress, Mises à jour auto activées

### wp-plugins-active (27) ###

Advanced Dynamic Pricing for WooCommerce: version: 4.1.0, author: AlgolPlus, Mises à jour auto activées
All In One WP Security: version: 4.4.12, author: All In One WP Security & Firewall Team, Mises à jour auto activées
Classic Editor: version: 1.6.2, author: WordPress Contributors, Mises à jour auto activées
Disable WooCommerce Bloat: version: 2.6.5, author: ospiotr, Mises à jour auto activées
File Renaming on upload: version: 2.4.9, author: Pablo S G Pacheco, Mises à jour auto activées
Gift Wrapper: version: 5.1.4, author: Little Package, Mises à jour auto activées
Hide SEO Bloat: version: 3.14.8, author: SO WP, Mises à jour auto activées
Homepage Control: version: 2.0.3, author: WooThemes, Mises à jour auto activées
Menu Image: version: 3.0.8, author: Freshlight Lab, Mises à jour auto activées
No Email, IP and URL for WordPress Comments: version: 1.0.7, author: Alex Moise, Mises à jour auto désactivées
Payment Plugins for Stripe WooCommerce: version: 3.3.19, author: Payment Plugins, [email protected], Mises à jour auto activées
Phoenix Media Rename: version: 3.7.2, author: crossi72, Mises à jour auto activées
Preview E-mails for WooCommerce: version: 2.0.2, author: Digamber Pradhan, Mises à jour auto activées
Product Feed PRO for WooCommerce: version: 11.5.6, author: AdTribes.io, Mises à jour auto activées
Product Import Export for WooCommerce: version: 2.2.0, author: WebToffee, Mises à jour auto activées
Responsive Gallery Grid: version: 2.3.6, author: Jules Colle, BDWM, Mises à jour auto activées
Slider Hero: version: 8.4.2, author: QuantumCloud, Mises à jour auto activées
Sold Out Badge for WooCommerce: version: 4.3.1, author: Charlie Etienne, Mises à jour auto activées
WooCommerce: version: 6.4.1, author: Automattic (latest version: 6.5.1), Mises à jour auto désactivées
WooCommerce Extra Product Sorting Options: version: 2.9.0, author: SkyVerge, Mises à jour auto activées
WooCommerce PDF Invoices & Packing Slips: version: 2.14.5, author: WP Overnight, Mises à jour auto activées
Woo Image SEO: version: 1.2.6, author: Danail Emandiev, Mises à jour auto activées
WPForms Lite: version: 1.7.4.1, author: WPForms, Mises à jour auto activées
WPFront Scroll Top: version: 2.0.7.08086, author: Syam Mohan, Mises à jour auto activées
WP Mail SMTP: version: 3.4.0, author: WPForms, Mises à jour auto activées
WP Maintenance Mode & Coming Soon: version: 2.4.4, author: Themeisle, Mises à jour auto activées
Yoast SEO: version: 18.8, author: Team Yoast, Mises à jour auto activées

### wp-media ###

image_editor: WP_Image_Editor_Imagick
imagick_module_version: 1687
imagemagick_version: ImageMagick 6.9.7-4 Q16 x86_64 20170114 https://www.imagemagick.org
imagick_version: 3.4.4
file_uploads: File uploads is turned off
post_max_size: 128M
upload_max_filesize: 128M
max_effective_size: 128 Mo
max_file_uploads: 20
imagick_limits: 
	imagick::RESOURCETYPE_AREA: 122 Mo
	imagick::RESOURCETYPE_DISK: 1073741824
	imagick::RESOURCETYPE_FILE: 768
	imagick::RESOURCETYPE_MAP: 512 Mo
	imagick::RESOURCETYPE_MEMORY: 256 Mo
	imagick::RESOURCETYPE_THREAD: 1
imagemagick_file_formats: 3FR, AAI, AI, ART, ARW, AVI, AVS, BGR, BGRA, BGRO, BIE, BMP, BMP2, BMP3, BRF, CAL, CALS, CANVAS, CAPTION, CIN, CIP, CLIP, CMYK, CMYKA, CR2, CRW, CUR, CUT, DATA, DCM, DCR, DCX, DDS, DFONT, DNG, DPX, DXT1, DXT5, EPDF, EPI, EPS, EPS2, EPS3, EPSF, EPSI, EPT, EPT2, EPT3, ERF, FAX, FILE, FITS, FRACTAL, FTP, FTS, G3, G4, GIF, GIF87, GRADIENT, GRAY, GROUP4, H, HALD, HDR, HISTOGRAM, HRZ, HTM, HTML, HTTP, HTTPS, ICB, ICO, ICON, IIQ, INFO, INLINE, IPL, ISOBRL, ISOBRL6, J2C, J2K, JBG, JBIG, JNG, JNX, JP2, JPC, JPE, JPEG, JPG, JPM, JPS, JPT, JSON, K25, KDC, LABEL, M2V, M4V, MAC, MAGICK, MAP, MASK, MAT, MATTE, MEF, MIFF, MKV, MNG, MONO, MOV, MP4, MPC, MPEG, MPG, MRW, MSL, MTV, MVG, NEF, NRW, NULL, ORF, OTB, OTF, PAL, PALM, PAM, PATTERN, PBM, PCD, PCDS, PCL, PCT, PCX, PDB, PDF, PDFA, PEF, PES, PFA, PFB, PFM, PGM, PICON, PICT, PIX, PJPEG, PLASMA, PNG, PNG00, PNG24, PNG32, PNG48, PNG64, PNG8, PNM, PPM, PREVIEW, PS, PS2, PS3, PSB, PSD, PTIF, PWP, RADIAL-GRADIENT, RAF, RAS, RAW, RGB, RGBA, RGBO, RGF, RLA, RLE, RMF, RW2, SCR, SCT, SFW, SGI, SHTML, SIX, SIXEL, SPARSE-COLOR, SR2, SRF, STEGANO, SUN, TEXT, TGA, THUMBNAIL, TIFF, TIFF64, TILE, TIM, TTC, TTF, TXT, UBRL, UBRL6, UIL, UYVY, VDA, VICAR, VID, VIFF, VIPS, VST, WBMP, WMV, WPG, X, X3F, XBM, XC, XCF, XPM, XPS, XV, XWD, YCbCr, YCbCrA, YUV
gd_version: 2.2.5
gd_formats: GIF, JPEG, PNG, WebP, BMP, XPM
ghostscript_version: unknown

### wp-server ###

server_architecture: Linux 4.19.0-0.bpo.9-amd64 x86_64
httpd_software: Apache
php_version: 7.4.18 64bit
php_sapi: fpm-fcgi
max_input_variables: 10000
time_limit: 180
memory_limit: 256M
max_input_time: 180
upload_max_filesize: 128M
php_post_max_size: 128M
curl_version: 7.52.1 OpenSSL/1.0.2u
suhosin: false
imagick_availability: true
pretty_permalinks: true
htaccess_extra_rules: true

### wp-database ###

extension: mysqli
server_version: 10.3.27-MariaDB-1:10.3.27+maria~stretch-log
client_version: mysqlnd 7.4.18
max_allowed_packet: 16777216
max_connections: 1000

### wp-constants ###

WP_HOME: undefined
WP_SITEURL: undefined
WP_CONTENT_DIR: /var/www/vhosts/creamaga.com/httpdocs/wp-content
WP_PLUGIN_DIR: /var/www/vhosts/creamaga.com/httpdocs/wp-content/plugins
WP_MEMORY_LIMIT: 40M
WP_MAX_MEMORY_LIMIT: 256M
WP_DEBUG: false
WP_DEBUG_DISPLAY: true
WP_DEBUG_LOG: false
SCRIPT_DEBUG: false
WP_CACHE: false
CONCATENATE_SCRIPTS: undefined
COMPRESS_SCRIPTS: undefined
COMPRESS_CSS: undefined
WP_ENVIRONMENT_TYPE: Indéfini
DB_CHARSET: utf8mb4
DB_COLLATE: undefined

### wp-filesystem ###

wordpress: writable
wp-content: writable
uploads: writable
plugins: writable
themes: writable
mu-plugins: writable

### wp_mail_smtp ###

version: 3.4.0
license_key_type: lite
debug: Aucune notification de débogage trouvée.
lite_install_date: Nov 6, 2020 @ 11:38 

### wpforms ###

version: 1.7.4.1
lite: Fév 20, 2020 @ 11:59 
upload_dir: Accessible en écriture
db_tables: WP_wpforms_tasks_meta
total_forms: 1
total_submissions: 58

This topic was modified 2 years, 6 months ago by wpguillaume. Reason: forgot link

The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

Thread Starter wpguillaume
(@wpguillaume)

2 years, 6 months ago
Looking further into this, I checked the prices in the database.
Prices look like this, for min_price and max_price : 88.0000

Feels like this is the source of the issue.

If this is it, what should I do so that the prices are stored in a way Google understands?

Thank you.

EDIT: forgot a line of code mentioned in my first post, to hide decimals when equal to 0:
```
add_filter( 'woocommerce_price_trim_zeros', '__return_true' );
```
Mirko P.
(@rainfallnixfig)

2 years, 6 months ago
Hello @wpguillaume,

Prices look like this, for min_price and max_price : 88.0000

I’m updating my reply from the previous one. It seems that the min_price and max_price appear on the wc_product_meta_lookup table in the database. The format is the same as the one you reported, as you can see here:

The question is how do you import the feed in Google Merchant Center? If you’re doing it via Product Feed PRO for WooCommerce it’s a good idea to get in contact with the plugin developer and check if they’ve already experienced something similar with other users.

Best regards.
- This reply was modified 2 years, 6 months ago by Mirko P..
Thread Starter wpguillaume
(@wpguillaume)

2 years, 6 months ago

Hello @rainfallnixfig,

Thank you for your answer,

I asked them here: https://www.ads-software.com/support/topic/google-merchant-center-finds-incorrect-product-pricing-when-crawling-my-website-2/.

I’ll see what comes out of it and report here.

Mashi
(@shaonback2)

2 years, 6 months ago

Hello @wpguillaume!

I asked them here: https://www.ads-software.com/support/topic/google-merchant-center-finds-incorrect-product-pricing-when-crawling-my-website-2/.

Great! Hopefully, you will get this sorted through Product Feed PRO for WooCommerce support soon.

As you are going to get helped through them I am going to mark this thread as resolved now.
If you have any further questions, I recommend creating a new thread.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Google Merchant Center finds incorrect product pricing when crawling my website’ is closed to new replies.