• Resolved pistachiobee

    (@pistachiobee)


    Hi,

    I have activated the digital wallet for my ecommerce but I am having problems at checkout.

    In summary, all seems working well but there is no shipping option available when trying to pay with gpay.

    Also, not all the browsers seem to be supporting both apple pay and gpay options.

    Can you help?

    Thank you,
    Alberto

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support EastOfWest a11n

    (@eastofwest)

    I wasn’t able to recreate this issue, and couldn’t load a shipping option with or without Gpay. Can you provide an address that successfully has shipping options offered to it?

    If you could share a screenshot of your shipping settings under WooCommerce ? Settings ? Shipping ? Shipping Zones (as well as the shipping methods within the zones) that would be helpful. You can upload the screenshot to your media library and share the link with us, or you can use a service like Droplr or CloudApp to share the image file.

    Also, not all the browsers seem to be supporting both apple pay and gpay options.

    This is correct. Gpay can be made to work in Firefox, but requires user intervention. In a nutshell, go to “about:config”, search for “dom.payments.request.enabled”, and set it to “True”. Then GPay will work. There’s more details about this in the Payment Request button settings section of the Stripe documentation.

    Thread Starter pistachiobee

    (@pistachiobee)

    Hi,

    Yes I have noticed now it is not working for either payment method.
    here’s the screenshots you asked for https://d.pr/free/i/e6md6ghttps://d.pr/free/i/PpvvmZhttps://d.pr/free/i/GEzkErhttps://d.pr/free/i/00z4e7.

    Just to make it clear I am using SQUARE as payment gateway, not STRIPE.

    Thank you

    Plugin Support Adam Heckler

    (@adamkheckler)

    Just to make it clear I am using SQUARE as payment gateway, not STRIPE.

    If this is the case, do you mind please re-posting this under the Square forum here?

    https://www.ads-software.com/support/plugin/woocommerce-square/

    That way everyone who uses Square can, in the future, benefit from this.

    Once you post there, we’ll look more into the issue and respond as soon as we can.

    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
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