Google Pay button missing after Latest Woocommerce Update

  • Resolved ksteele36

    (@ksteele36)


    3 years, 2 months ago

    ALL PRODUCT AND CHECKOUT PAGES
    So, just got through working with theme support to move the buttons back to their original layout before enabling the Square Addon Digital Wallet option to allow customers to pay using Apple and/or Google Pay options on the Product pages or during Checkout as well. Fixed it, everything was looking and working good – updated Woocommerce and now the button has disappeared and the “Alt and/or Title” text is up against the “Add to Cart” button and no longer linked to anything, — just the text.
    I purged all the caches and opened the same link in a different browser = same result. Went back and removed the custom CSS code we added this morning and rechecked = same result.
    Tried to disable and re-enable the digital wallet option, purge the caches again and same result.
    In the attached Site Report you will find some error reporting for the “Cart, Checkout, etc…” about the shortcodes not being present. But this is not correct and I think this is related to the Theme I am using ??? I don’t know.
    Also, rechecking before I send this off and I no longer see the Alt Text next to the Add to Cart button although the option is still configured to show the buttons ???

    SITE REPORT

    ### WordPress Environment ###

    WordPress address (URL): https://nanoplanetcbd.com
    Site address (URL): https://nanoplanetcbd.com
    WC Version: 6.1.0
    REST API Version: ? 6.1.0
    WC Blocks Version: ? 6.5.1
    Action Scheduler Version: ? 3.4.0
    WC Admin Version: ? 3.0.3
    Log Directory Writable: ?
    WP Version: 5.8.3
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: ?
    Language: en_US
    External object cache: –

    ### Server Environment ###

    Server Info: Apache
    PHP Version: 7.3.33
    PHP Post Max Size: 8 MB
    PHP Time Limit: 300
    PHP Max Input Vars: 1000
    cURL Version: 7.80.0
    OpenSSL/1.1.1m

    SUHOSIN Installed: –
    MySQL Version: 5.7.36
    Max Upload Size: 2 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?

    ### Database ###

    WC Database Version: 6.1.0
    WC Database Prefix: np0589
    Total Database Size: 41.51MB
    Database Data Size: 27.65MB
    Database Index Size: 13.86MB
    np0589woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    np0589woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    np0589woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    np0589woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    np0589woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    np0589woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    np0589woocommerce_tax_rates: Data: 3.52MB + Index: 6.06MB + Engine InnoDB
    np0589woocommerce_tax_rate_locations: Data: 2.52MB + Index: 4.03MB + Engine InnoDB
    np0589woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    np0589woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    np0589woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    np0589woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    np0589woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    np0589woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    np0589actionscheduler_actions: Data: 0.28MB + Index: 0.19MB + Engine InnoDB
    np0589actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
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    np0589aiowps_events: Data: 0.22MB + Index: 0.00MB + Engine InnoDB
    np0589aiowps_failed_logins: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    np0589aiowps_global_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    np0589aiowps_login_activity: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    np0589aiowps_login_lockdown: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    np0589aiowps_permanent_block: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    np0589berocket_termmeta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    np0589cartflows_ca_cart_abandonment: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    np0589cartflows_ca_email_history: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    np0589cartflows_ca_email_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    np0589cartflows_ca_email_templates_meta: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    np0589cli_cookie_scan: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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    np0589cli_cookie_scan_cookies: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    np0589cli_cookie_scan_url: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    np0589cli_scripts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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    np0589comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    np0589create_map: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    np0589group_map: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    np0589itsec_bans: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    np0589itsec_dashboard_events: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    np0589itsec_distributed_storage: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    np0589itsec_fingerprints: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    np0589itsec_geolocation_cache: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    np0589itsec_lockouts: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
    np0589itsec_logs: Data: 0.41MB + Index: 0.11MB + Engine InnoDB
    np0589itsec_mutexes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    np0589itsec_opaque_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    np0589itsec_temp: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    np0589itsec_user_groups: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    np0589links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    np0589map_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    np0589newsletter: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    np0589newsletter_emails: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    np0589newsletter_sent: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    np0589newsletter_stats: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    np0589newsletter_user_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    np0589options: Data: 7.41MB + Index: 0.14MB + Engine InnoDB
    np0589postmeta: Data: 8.38MB + Index: 0.39MB + Engine InnoDB
    np0589posts: Data: 1.52MB + Index: 0.20MB + Engine InnoDB
    np0589rank_math_internal_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    np0589rank_math_internal_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    np0589revslider_css: Data: 0.13MB + Index: 0.02MB + Engine InnoDB
    np0589revslider_css_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    np0589revslider_layer_animations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    np0589revslider_layer_animations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    np0589revslider_navigations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    np0589revslider_navigations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    np0589revslider_sliders: Data: 0.09MB + Index: 0.02MB + Engine InnoDB
    np0589revslider_sliders_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    np0589revslider_slides: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
    np0589revslider_slides_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    np0589revslider_static_slides: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    np0589revslider_static_slides_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    np0589smtpmail_data: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    np0589termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    np0589terms: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
    np0589term_relationships: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
    np0589term_taxonomy: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
    np0589usermeta: Data: 0.09MB + Index: 0.03MB + Engine InnoDB
    np0589users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    np0589wcpdf_invoice_number: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    np0589wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
    np0589wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    np0589wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    np0589wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    np0589wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    np0589wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    np0589wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    np0589wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    np0589wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    np0589wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    np0589wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    np0589wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    np0589wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    np0589wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    np0589wfblockediplog: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    np0589wfblocks7: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    np0589wfconfig: Data: 0.09MB + Index: 0.00MB + Engine InnoDB
    np0589wfcrawlers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    np0589wffilechanges: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    np0589wffilemods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    np0589wfhits: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    np0589wfhoover: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    np0589wfissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    np0589wfknownfilelist: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    np0589wflivetraffichuman: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    np0589wflocs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    np0589wflogins: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    np0589wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    np0589wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    np0589wfnotifications: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    np0589wfpendingissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    np0589wfreversecache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    np0589wfsnipcache: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    np0589wfstatus: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    np0589wftrafficrates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    np0589woocommerce_square_customers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    np0589woo_shippment_provider: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
    np0589wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    np0589yoast_indexable: Data: 0.30MB + Index: 0.30MB + Engine InnoDB
    np0589yoast_indexable_hierarchy: Data: 0.06MB + Index: 0.05MB + Engine InnoDB
    np0589yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    np0589yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    np0589yoast_seo_links: Data: 0.05MB + Index: 0.03MB + Engine InnoDB

    ### Post Type Counts ###

    attachment: 245
    br_labels: 2
    br_product_tab: 33
    br_tabs_location: 29
    cookielawinfo: 6
    customize_changeset: 112
    custom_css: 1
    itsec-dash-card: 6
    itsec-dashboard: 1
    nav_menu_item: 56
    page: 27
    personnel: 1
    post: 8
    product: 27
    revision: 225
    saswp: 3
    shop_coupon: 1
    shop_order: 1
    woo_product_tab: 1
    wpcf7_contact_form: 2
    wpmm_theme: 3
    wp_block: 1

    ### Security ###

    Secure connection (HTTPS): ?
    Hide errors from visitors: ?

    ### Active Plugins (32) ###

    Accelerated Mobile Pages: by Ahmed Kaludi
    Mohammed Kaludi – 1.0.77.34

    Age Gate: by Phil Baker – 2.19.0
    All In One WP Security: by Tips and Tricks HQ
    Peter Petreski
    Ruhul
    Ivy – 4.4.9

    iThemes Security: by iThemes – 8.0.2
    Contact Form 7 Preview: by MoiVui – 1.0.8
    Contact Form 7: by Takayuki Miyoshi – 5.5.3
    GDPR Cookie Consent: by WebToffee – 2.0.8
    Easy WP SMTP: by wpecommerce
    alexanderfoxc – 1.4.7

    GA Google Analytics: by Jeff Starr – 20210719
    Goodlayers Personnel Post Type: by Goodlayers – 1.2.6
    Goodlayers Portfolio Post Type: by Goodlayers – 1.3.3
    Goodlayers Twitter: by Goodlayers – 1.0.3
    Goodlayers Core: by Goodlayers – 1.7.6
    OMGF: by Daan from FFW.Press – 4.5.13
    LoginPress – Customizing the WordPress Login Screen.: by WPBrigade – 1.5.10
    Max Mega Menu – Pro Addon: by megamenu.com – 2.2.4
    Max Mega Menu: by megamenu.com – 2.9.5
    Newsletter: by Stefano Lissa & The Newsletter Team – 7.3.5
    Slider Revolution: by ThemePunch – 6.5.14
    Schema & Structured Data for WP & AMP: by Magazine3 – 1.9.93
    UpdraftPlus – Backup/Restore: by UpdraftPlus.Com
    DavidAnderson – 1.16.69

    W3 Total Cache: by BoldGrid – 2.2.1
    WebP Converter for Media: by Mateusz Gbiorczyk – 4.0.5
    Advanced Shipment Tracking for WooCommerce: by zorem – 3.3.1
    WooCommerce Cart Abandonment Recovery: by CartFlows Inc – 1.2.13
    WooCommerce Advanced Product Labels: by BeRocket – 3.2.4.5
    WooCommerce compatibility for Schema: by Magazine3 – 1.7.1
    WooCommerce Product Tab Manager: by BeRocket – 3.0.4.2
    WooCommerce Square: by WooCommerce – 2.7.0
    WooCommerce: by Automattic – 6.1.0
    Yoast SEO: by Team Yoast – 17.9
    WP Google Map Plugin: by flippercode – 4.2.1

    ### Inactive Plugins (3) ###

    Akismet Anti-Spam: by Automattic – 4.2.1
    Better Notifications for WP: by Made with Fuel – 1.8.6
    OptinMonster: by OptinMonster Team – 2.6.9

    ### Dropin Plugins (2) ###

    advanced-cache.php: advanced-cache.php
    maintenance.php: maintenance.php

    ### Must Use Plugins (1) ###

    Endurance Page Cache: by Mike Hansen – 2.2

    ### Settings ###

    API Enabled: –
    Force SSL: –
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)

    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)

    Connected to WooCommerce.com: –

    ### WC Pages ###

    Shop base: ? Page ID is set
    but the page does not exist

    Cart: ? Page does not contain the [woocommerce_cart] shortcode or the woocommerce/cart block.
    Checkout: ? Page does not contain the [woocommerce_checkout] shortcode or the woocommerce/checkout block.
    My account: ? Page does not contain the [woocommerce_my_account] shortcode.
    Terms and conditions: #11112 – /terms-conditions/

    ### Theme ###

    Name: Cannamed Child
    Version: 1.0.0
    Author URL: https://goodlayers.com
    Child Theme: ?
    Parent Theme Name: Cannamed
    Parent Theme Version: 1.0.4
    Parent Theme Author URL: https://www.goodlayers.com
    WooCommerce Support: ?

    ### Templates ###

    Overrides: cannamed/woocommerce/archive-product.php
    cannamed/woocommerce/single-product/meta.php
    cannamed/woocommerce/single-product/price.php
    cannamed/woocommerce/single-product/rating.php
    cannamed/woocommerce/single-product/related.php
    cannamed/woocommerce/single-product/review-meta.php
    cannamed/woocommerce/single-product/tabs/tabs.php
    cannamed/woocommerce/single-product/title.php
    cannamed-child/single-product.php

    ### Square ###

    Environment: Production
    Tokenization Enabled: ?
    Debug Mode: Off

    ### Action Scheduler ###

    Complete: 667
    Oldest: 2021-12-12 02:01:31 -0800
    Newest: 2022-01-12 01:00:11 -0800

    Pending: 3
    Oldest: 2022-01-12 02:00:11 -0800
    Newest: 2022-01-12 02:04:22 -0800

    ### Status report information ###

    Generated at: 2022-01-12 01:06:40 -08:00
    Contract
    The page I need help with: https://nanoplanetcbd.com/cbdshop/broad-spectrum-1000mg-cbd-tincture/

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Aashik P – a11n

    (@aashik)

    Hi there!

    Thank you for the System Status Report.

    Regarding missing Google pay button:

    * On your store, something is blocking the buttons:

    * Though, removing that display condition didn’t bring back the buttons

    * For further troubleshooting, please follow the steps below:

    This kind of problem is usually caused by a conflict with your theme or with another plugin.
    ?
    The best way to determine this is to:

    • Temporarily switch your theme to Storefront
    • Disable all plugins except for WooCommerce
    • Repeat the action that is causing the problem

    If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.`

    Regarding missing shortcode on store pages

    It seems your theme has taken over, and both the pages are handled differently, so you can ignore this error for now. But the cart and checkout pages may not work during conflict testing, so you’ll want to make sure that the pages you’ve configured for cart, checkout and my-account have the correct shortcodes as per: https://docs.woocommerce.com/document/woocommerce-shortcodes/

    Let us know how this goes.

    Thread Starter ksteele36

    (@ksteele36)

    As it turns out the issue was directly related to the Woocommerce Square plugin not communicating correctly with my Square account. Which in hindsight could be my fault completely for NOT having my Square account completely setup before I connected the plugin to the account. Therefore the plugin was reading that it was “connected” but seems like it didn’t update as expected when I finished updating my account (yes, I cleared all my caches) so, in the end I had both my plugin options and my Square account complete and the functionality was just not working as expected even though it read Connected.

    THE FIX: was as simple as “disconnecting” and “reconnecting” the plugin and everything came to life and was working no problem.

    Plugin Support Brad P. a11n

    (@snaacks)

    Hi @ksteele36

    Thanks for letting us know you were able to get this issue resolved by disconnecting and reconnecting the plugin, as well as what you believe may have led to the issue.

    Please let us know if you encounter any further issues!

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Google Pay button missing after Latest Woocommerce Update’ is closed to new replies.