Viewing 14 replies - 1 through 14 (of 14 total)
  • Thread Starter themarcopolo

    (@themarcopolo)

    P.S. It is the same on all product pages not just the one indicated in “the page I need help with”

    In addition to the phone, it seems to do this on desktop as well:

    I’m unable to reproduce this on my test site here: https://wctesting.tk/product/beanie/ nor am I able to find any reports of this caused by WooCommerce Stripe in the issue tracker here: https://github.com/woocommerce/woocommerce-gateway-stripe/issues

    If you are able to reproduce this under the following conditions:
    1. An unmodified, default WordPress theme such as Twenty Twenty-one active
    2. No other plugins except for WooCommerce and Stripe active.

    Please do list the exact steps that can be taken in the issue that you open for this in the issue tracker.

    Thread Starter themarcopolo

    (@themarcopolo)

    Disabled it for now

    mother.of.code

    (@imazed)

    The Mother of Code

    Hey @themarcopolo – can you let us know what exactly you disabled? Can we help you out further?

    Thread Starter themarcopolo

    (@themarcopolo)

    Just:
    Payment Request Buttons

    Payment Request Buttons
    Enable Payment Request Buttons. (Apple Pay/Google Pay)

    Hi @themarcopolo. Thanks for clarifying, and let us know if you’d like continued help troubleshooting this in the future.

    Thread Starter themarcopolo

    (@themarcopolo)

    OK tried it again and checked logs.
    logs below

    2021-04-03T04:15:49+00:00 CRITICAL Uncaught WC_Stripe_Exception: WP_Error Object
    (
        [errors] => Array
            (
                [http_request_failed] => Array
                    (
                        [0] => cURL error 28: Operation timed out after 10001 milliseconds with 0 out of 0 bytes received
                    )
    
            )
    
        [error_data] => Array
            (
            )
    
        [additional_data:protected] => Array
            (
            )
    
    )
     in /home/aromasense2017/aromasense.co.nz/wp-content/plugins/woocommerce-gateway-stripe/includes/class-wc-stripe-api.php:143
    Stack trace:
    #0 /home/aromasense2017/aromasense.co.nz/wp-content/plugins/woocommerce-gateway-stripe/includes/class-wc-stripe-customer.php(378): WC_Stripe_API::request(Array, 'customers/cus_I...', 'GET')
    #1 /home/aromasense2017/aromasense.co.nz/wp-content/plugins/woocommerce-gateway-stripe/includes/class-wc-stripe-payment-tokens.php(103): WC_Stripe_Customer->get_sources()
    #2 /home/aromasense2017/aromasense.co.nz/wp-includes/class-wp-hook.php(292): WC_Stripe_Payment_Tokens->woocommerce_get_custom in /home/aromasense2017/aromasense.co.nz/wp-content/plugins/woocommerce-gateway-stripe/includes/class-wc-stripe-api.php on line 143
    mother.of.code

    (@imazed)

    The Mother of Code

    Hi again!

    That looks like a cURL error. Can you please copy and paste the system report for this site? You can find it under WP Admin > WooCommerce > Status > Get system report > Copy for support. That will allow us to figure out what kind of cURL setup you have.

    Thanks!

    Thread Starter themarcopolo

    (@themarcopolo)

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://aromasense.co.nz
    Site address (URL): https://aromasense.co.nz
    WC Version: 5.2.2
    REST API Version: ? 5.2.2
    WC Blocks Version: ? 5.0.0
    Action Scheduler Version: ? 3.1.6
    WC Admin Version: ? 2.1.5
    Log Directory Writable: ?
    WP Version: 5.7.1
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: ?
    Language: en_NZ
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.4.14
    PHP Post Max Size: 512 MB
    PHP Time Limit: 120
    PHP Max Input Vars: 1000
    cURL Version: 7.64.0
    OpenSSL/1.1.1d
    
    SUHOSIN Installed: –
    MySQL Version: 5.7.29-log
    Max Upload Size: 512 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
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    WC Database Prefix: wp_
    Total Database Size: 292.41MB
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    wp_wysija_email: Data: 3.26MB + Index: 0.00MB + Engine MyISAM
    wp_wysija_email_user_stat: Data: 0.76MB + Index: 0.70MB + Engine MyISAM
    wp_wysija_email_user_url: Data: 0.05MB + Index: 0.06MB + Engine MyISAM
    wp_wysija_form: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
    wp_wysija_list: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wysija_queue: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wysija_subscriber_ips: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wysija_url: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
    wp_wysija_url_mail: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
    wp_wysija_user: Data: 0.31MB + Index: 0.15MB + Engine MyISAM
    wp_wysija_user_field: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wysija_user_history: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wysija_user_list: Data: 0.05MB + Index: 0.05MB + Engine MyISAM
    wp_yith_wcwl: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_yith_wcwl_lists: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_yoast_seo_links: Data: 0.17MB + Index: 0.08MB + Engine InnoDB
    wp_yoast_seo_meta: Data: 1.48MB + Index: 0.00MB + Engine InnoDB
    
    ### Post Type Counts ###
    
    attachment: 786
    custom_css: 1
    customize_changeset: 17
    easy_slide_in: 1
    elementor_library: 9
    faq: 8
    follow_up_email: 4
    gema75_wc_badge_sale: 1
    mailpoet_page: 1
    ml-slider: 1
    nav_menu_item: 25
    newsletter: 1
    oceanwp_library: 1
    oembed_cache: 1
    page: 43
    post: 229
    pretty-link: 41
    product: 157
    product_variation: 475
    revision: 35
    shop_coupon: 36
    shop_order: 1683
    shop_order_refund: 2
    smartforms_preview: 1
    testimonial: 13
    testimonial_rotator: 1
    tt_font_control: 20
    tve_form_type: 2
    tve_lead_2s_lightbox: 3
    tve_lead_group: 2
    tve_lead_shortcode: 3
    wc_product_tab: 151
    wishlist: 18680
    wpcf7_contact_form: 1
    wphb_minify_group: 7
    wpseo_crawl_issue: 774
    wpseo_locations: 2
    wysijap: 1
    xlwcty_thankyou: 2
    
    ### Security ###
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?
    
    ### Active Plugins (84) ###
    
    404page - your smart custom 404 error page: by Peter Raschendorfer – 11.3.0
    Akismet Anti-Spam: by Automattic – 4.1.9
    Arconix FAQ: by Tyche Softwares – 1.9.2
    Black Studio TinyMCE Widget: by Black Studio – 2.6.9
    Blog2Social: Social Media Auto Post & Scheduler: by Blog2Social
    Adenion – 6.7.2
    
    Broken Link Checker: by WPMU DEV – 1.11.15
    Clean Testimonials: by Plugify – 1.5.2.1
    Contact Form 7: by Takayuki Miyoshi – 5.4.1
    Duplicator Pro: by Snap Creek – 4.0.2.1
    Easy WP SMTP: by wpecommerce
    alexanderfoxc – 1.4.6
    
    Elementor Pro: by Elementor.com – 3.2.1
    Elementor: by Elementor.com – 3.2.2
    Extra Shortcodes: by webvitaly – 2.2
    Facebook for WooCommerce: by Facebook – 2.4.1
    Flying Pages by WP Speed Matters: by Gijo Varghese – 2.4.2
    Site Kit by Google: by Google – 1.31.0
    Head, Footer and Post Injections: by Stefano Lissa – 3.2.2
    Kwayy HTML Sitemap: by Kwayy Infotech – 3.1
    Mailchimp for WooCommerce: by Mailchimp – 2.5.1
    MailOptin - Standard: by MailOptin Team – 2.2.36.0
    MailPoet 3 Premium (New): by MailPoet – 3.60.0
    MailPoet 3 (New): by MailPoet – 3.60.10
    No Self Pings: by David Artiss – 1.1.5
    Ocean Extra: by OceanWP – 1.7.5
    Ocean Product Sharing: by OceanWP – 1.1.1
    Ocean Social Sharing: by OceanWP – 1.1.1
    Ocean Stick Anything: by OceanWP – 1.0.5
    Ocean Sticky Footer: by OceanWP – 1.1.0
    Ocean Sticky Header: by OceanWP – 1.1.11
    Ocean Woo Popup: by OceanWP – 1.0.8
    Page-list: by webvitaly – 5.2
    WooCommerce Zip/PartPay Gateway: by BBT Digital – 1.0
    Crowdsignal Polls & Ratings: by Automattic
    Inc. – 2.2.2
    
    Pretty Links: by Pretty Links – 3.2.3
    Relevanssi: by Mikko Saari – 4.13.0
    Remove Category Word From Title: by Ausaf Malik – 1.0.0
    Rank Math SEO: by Rank Math – 1.0.63
    Shortcodes Finder: by Scribit – 1.4.6
    ShortPixel Image Optimizer: by ShortPixel – 4.22.0
    Smart Forms: by RedNao – 2.6.41
    Spacer: by Justin Saad – 3.0.5
    WooCommerce Thank You Page - NextMove: by XLPlugins – 1.15.0
    Update Theme and Plugins from Zip File: by Jeff Sherk – 2.0.0
    User Role Editor: by Vladimir Garagulya – 4.59
    Woo EDD Email Domain Blacklist: by Md. Kowsar Hossain – 2.0.0
    WooCommerce Blocks: by Automattic – 5.0.0
    Product Feed ELITE for WooCommerce: by AdTribes.io – 1.2.7
    Show Single Variations Shop & Category for WooCommerce: by Gravity Master – 2.0
    WooCommerce Wholesale Ordering: by Stephen Sherrard – 4.1.2
    WooCommerce Cart Add-Ons: by WooCommerce – 2.0.0
    WooCommerce Check Terms & Conditions: by Suifengtec – 1.0
    WooCommerce Checkout Field Editor: by WooCommerce – 1.6.1
    WooCommerce Colors: by WooThemes – 1.0.7
    WooCommerce Cost of Goods: by SkyVerge – 2.10.0
    WooCommerce Customizer: by SkyVerge – 2.7.4
    WooCommerce Email Customizer: by WooCommerce – 1.2.0
    Follow-Up Emails: by WooCommerce – 4.9.13
    WooCommerce Free Gift Coupons: by Kathy Darling – 3.2.0
    WooCommerce Payment Express Gateway: by OPMC – 2.7
    WooCommerce Stripe Gateway: by WooCommerce – 5.1.0
    WooCommerce Google Analytics Integration: by WooCommerce – 1.5.1
    WooCommerce Jetpack Plus: by Algoritmika Ltd – 1.0.4
    WooCommerce PDF Invoices: by Andrew Benbow – 4.13.0
    WooCommerce Product Bundles: by SomewhereWarm – 6.8.0
    WooCommerce Product Reviews Pro: by SkyVerge – 1.17.4
    WooCommerce Product Search: by itthinx – 3.7.0
    WooCommerce Products Carousel all in one: by Marcin Gierada – 1.2.9
    WooCommerce Shipment Tracking: by WooCommerce – 1.6.26
    WooCommerce Shop as Customer: by cxThemes – 2.16
    WooCommerce Smart Coupons: by StoreApps – 4.19.0
    WooCommerce Smart Sale Badge: by Hugh Lashbrooke – 1.1
    WooCommerce Social Login: by SkyVerge – 2.11.0
    WooCommerce Tab Manager: by SkyVerge – 1.14.1
    WooCommerce: by Automattic – 5.2.2
    Wordfence Assistant: by Wordfence – 1.0.7
    Wordfence Security: by Wordfence – 7.5.2
    WP All Export Pro: by Soflyy – 1.6.4
    WP All Import Pro: by Soflyy – 4.6.5
    WP Cloudflare Super Page Cache: by Optimole – 4.5.1
    WP Rocket: by WP Media – 3.8.8
    WP STAGING: by WP-STAGING – 2.8.3
    WP-UserOnline: by Lester 'GaMerZ' Chan – 2.87.6
    WP All Import - WooCommerce Add-On Pro: by Soflyy – 3.2.5
    YITH WooCommerce Wishlist Premium: by YITH – 3.0.20
    
    ### Inactive Plugins (3) ###
    
    Coupon Referral Program: by MakeWebBetter – 1.5.0
    Simple Sticky Add To Cart For WooCommerce: by Solution Box – 1.3.5
    Sticky Add To Cart Bar For WooCommerce: by addonsplus – 1.4.2
    
    ### Dropin Plugins (1) ###
    
    advanced-cache.php: advanced-cache.php
    
    ### Must Use Plugins (1) ###
    
    WP STAGING Optimizer: by René Hermenau – 1.4.1
    
    ### Settings ###
    
    API Enabled: ?
    Force SSL: –
    Currency: NZD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: bundle (bundle)
    external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    
    ### WC Pages ###
    
    Shop base: #107 - /store/
    Cart: ? Page does not contain the [woocommerce_cart] shortcode or the woocommerce/cart block.
    Checkout: ? Page does not contain the [woocommerce_checkout] shortcode or the woocommerce/checkout block.
    My account: ? Page does not contain the [woocommerce_my_account] shortcode.
    Terms and conditions: #144 - /terms-conditions/
    
    ### Theme ###
    
    Name: OceanWP Child
    Version: 1.0
    Author URL: https://oceanwp.org/
    Child Theme: ?
    Parent Theme Name: OceanWP
    Parent Theme Version: 2.0.8
    Parent Theme Author URL: https://oceanwp.org/about-me/
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: oceanwp/woocommerce/cart/mini-cart.php
    oceanwp/woocommerce/content-single-product.php
    oceanwp/woocommerce/loop/loop-start.php
    oceanwp/woocommerce/single-product/title.php
    
    ### Product Bundles ###
    
    Database Version: 6.8.0
    Loopback Test: ?
    Template Overrides: –
    
    ### Social Login ###
    
    Facebook: ? Available
    Twitter: ? Available
    Google: ? Available
    Amazon: Disabled
    Linkedin: Disabled
    Paypal: Disabled
    Disqus: Disabled
    Yahoo: Disabled
    Vkontakte: Disabled
    
    ### Action Scheduler ###
    
    Canceled: 1
    Oldest: 2021-05-03 07:24:21 +1200
    Newest: 2021-05-03 07:24:21 +1200
    
    Complete: 9,691
    Oldest: 2021-04-12 17:22:07 +1200
    Newest: 2021-05-04 08:02:14 +1200
    
    Failed: 58
    Oldest: 2018-03-07 07:44:00 +1300
    Newest: 2019-09-24 13:10:46 +1200
    
    Pending: 22
    Oldest: 2021-05-04 08:16:01 +1200
    Newest: 2021-05-10 14:39:25 +1200
    
    ### sagepay ###
    
    PHP Version: ? Version 7.4.14 is installed.
    DOMDocument: ? Version 20031129 is installed.
    PCRE: ? Version 7.4.14 is installed.
    Zlib: ? Version 7.4.14 is installed.
    ZipArchive: ? Version 1.15.6 is installed.
    ICONV: ? Version 2.28 is installed.
    MBString: ? Yes
    GD: ? Version 7.4.14 is installed.
    PDF Generator: ? DOMPDF
    Order status to create invoice: ? Processing
    Remote Logo: ? False
    Which date does the invoice use?: ? Order
    PDF Creation Method: ? Standard
    New order email: ? No. Recipient : [email protected]
    Cancelled order email: ? No. Recipient : [email protected]
    Failed order email: ? No. Recipient : [email protected]
    Order on-hold email: ? No. Recipient : customer
    Processing order email: ? No. Recipient : customer
    Completed order email: ? No. Recipient : customer
    Refunded order email: ? No. Recipient : customer
    Customer invoice / Order details email: ? No. Recipient : customer
    Customer note email: ? No. Recipient : customer
    Reset password email: ? No. Recipient : customer
    New account email: ? No. Recipient : customer
    Customer PDF invoice email: ? No. Recipient : customer
    Smart Coupons - Auto generated coupon email email: ? No. Recipient : customer
    Smart Coupons - Combined auto generated coupons email email: ? No. Recipient : customer
    Smart Coupons - Acknowledgement email email: ? No. Recipient : customer
    Wishlist "Ask for an estimate" email email: ? No. Recipient : [email protected]
    Wishlist promotional email email: ? No. Recipient : customer
    Wishlist "Back in stock" email email: ? No. Recipient : customer
    Wishlist "On sale item" email email: ? No. Recipient : customer
    Contribution reply email: ? No. Recipient : customer
    Review Update Confirmation email: ? No. Recipient : customer
    Flagged Contribution email: ? No. Recipient : [email protected]
    Failed Subscription Renewal SCA Authentication email: ? No. Recipient : customer
    Pre-order Payment Action Needed email: ? No. Recipient : customer
    Payment Authentication Requested Email email: ? No. Recipient : [email protected]
    
    ### Status report information ###
    
    Generated at: 2021-05-04 08:08:41 +12:00
    
    Plugin Support AW a11n

    (@slash1andy)

    Automattic Happiness Engineer

    Hey again!

    It looks like your cURL version is out of date, so that would be the first place I started.

    You’d need to contact your host, ask them to update cURL, and then also mention that there might be an issue with TLS on the server, and have them make sure that they are not interfering with cURL connecting to Stripe.

    Here’s a guide to the cURL error 28 and some steps you can look through: https://www.samuelaguilera.com/post/curl-error-28-wordpress

    Hopefully that helps! Have a great one!

    Thread Starter themarcopolo

    (@themarcopolo)

    I have another website on the same VPS and that doesn’t have an issue with apple pay so I doubt it is the cURL version, any other idea?

    Plugin Support Sol J. a11n

    (@solstudioim)

    Hi @themarcopolo

    I would suggest that you make a contact first as suggested by my colleague.

    It could be the same VPS but a different domain name, hence, that possibility is still valid.

    Once you’ve got feedback from your host, feel free to pass the information to us.

    Thread Starter themarcopolo

    (@themarcopolo)

    Sorted with some CSS to move the quantity box above the add to cart

    .woocommerce div.product.elementor form.cart.variations_form .woocommerce-variation-add-to-cart {
        display: block;
    }
    .woocommerce div.product form.cart div.quantity {
        margin-bottom: 10px;
    }
    Plugin Support Sol J. a11n

    (@solstudioim)

    Glad that you’ve found a workaround using CSS! @themarcopolo

    Thanks for sharing that with us.

Viewing 14 replies - 1 through 14 (of 14 total)
  • The topic ‘Google Pay button not correct’ is closed to new replies.