Google Pay missing in incognito mode after 5.0 version

  • Resolved Raul P.

    (@alignak)


    3 years, 5 months ago

    Hello,

    I have an issue on one of my clients sites, where upgrading WooCommerce Stripe Gateway stops showing the pay with google pay, after version 5.1.

    It works fine up to version 5.0 but not 5.1 but the actual issue, is that it shows up nicely when I am logged in as administrator. Anonymous users, don’t see the button and there are on js.stripe.com scripts being enqueued as well.
    There are no script console errors as well.

    Here are some screenshots, in incognito mode:

    Version 5.0:

    View post on imgur.com

    Version 5.1:

    View post on imgur.com

    —

    I tried the default 2021 theme, and also disabled all plugins one by one.

    Here is system info:

    
### WordPress Environment ###

WordPress address (URL): https://www.biopousse.com
Site address (URL): https://www.biopousse.com
WC Version: 5.4.1
REST API Version: ? 5.4.1
WC Blocks Version: ? 5.1.0
Action Scheduler Version: ? 3.1.6
WC Admin Version: ? 2.3.1
Log Directory Writable: ?
WP Version: 5.7.2
WP Multisite: –
WP Memory Limit: 768 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.4.15
PHP Post Max Size: 256 MB
PHP Time Limit: 45
PHP Max Input Vars: 6000
cURL Version: 7.68.0
OpenSSL/1.1.1i

SUHOSIN Installed: –
MySQL Version: 5.7.32-35
Max Upload Size: 256 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 5.4.1
WC Database Prefix: mod359_
Total Database Size: 883.78MB
Database Data Size: 539.52MB
Database Index Size: 344.26MB
mod359_woocommerce_sessions: Data: 0.16MB + Index: 0.02MB + Engine InnoDB
mod359_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
mod359_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
mod359_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
mod359_woocommerce_order_items: Data: 6.52MB + Index: 3.52MB + Engine InnoDB
mod359_woocommerce_order_itemmeta: Data: 74.61MB + Index: 38.11MB + Engine InnoDB
mod359_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
mod359_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
mod359_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
mod359_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
mod359_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
mod359_woocommerce_payment_tokens: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
mod359_woocommerce_payment_tokenmeta: Data: 0.11MB + Index: 0.14MB + Engine InnoDB
mod359_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
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mod359_actionscheduler_logs: Data: 2.02MB + Index: 3.03MB + Engine InnoDB
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mod359_cmplz_cookiebanners: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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mod359_ee_product_sync_call: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
mod359_ee_product_sync_data: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
mod359_ewwwio_images: Data: 0.11MB + Index: 0.08MB + Engine InnoDB
mod359_ewwwio_queue: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
mod359_icl_content_status: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
mod359_icl_core_status: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
mod359_icl_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
mod359_icl_languages: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
mod359_icl_languages_translations: Data: 0.20MB + Index: 0.17MB + Engine InnoDB
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mod359_icl_mo_files_domains: Data: 0.08MB + Index: 0.02MB + Engine InnoDB
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mod359_icl_reminders: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
mod359_icl_strings: Data: 0.47MB + Index: 0.73MB + Engine InnoDB
mod359_icl_string_batches: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
mod359_icl_string_packages: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
mod359_icl_string_pages: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
mod359_icl_string_positions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
mod359_icl_string_status: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
mod359_icl_string_translations: Data: 0.13MB + Index: 0.03MB + Engine InnoDB
mod359_icl_string_urls: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
mod359_icl_translate: Data: 2.52MB + Index: 0.08MB + Engine InnoDB
mod359_icl_translate_job: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
mod359_icl_translations: Data: 5.52MB + Index: 13.06MB + Engine InnoDB
mod359_icl_translation_batches: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
mod359_icl_translation_downloads: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
mod359_icl_translation_status: Data: 3.41MB + Index: 0.31MB + Engine InnoDB
mod359_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
mod359_mailchimp_carts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
mod359_mailchimp_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
mod359_mollie_pending_payment: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
mod359_options: Data: 37.06MB + Index: 7.84MB + Engine InnoDB
mod359_origincode_videogallery_galleries: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
mod359_origincode_videoorigincode_gallery_videos: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
mod359_pmxi_files: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
mod359_pmxi_hash: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
mod359_pmxi_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
mod359_pmxi_images: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
mod359_pmxi_imports: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
mod359_pmxi_posts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
mod359_pmxi_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
mod359_postmeta: Data: 258.78MB + Index: 181.53MB + Engine InnoDB
mod359_posts: Data: 34.55MB + Index: 16.00MB + Engine InnoDB
mod359_revslider_css: Data: 0.13MB + Index: 0.02MB + Engine InnoDB
mod359_revslider_css_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
mod359_revslider_layer_animations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
mod359_revslider_layer_animations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
mod359_revslider_navigations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
mod359_revslider_navigations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
mod359_revslider_sliders: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
mod359_revslider_sliders_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
mod359_revslider_slides: Data: 1.09MB + Index: 0.02MB + Engine InnoDB
mod359_revslider_slides_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
mod359_revslider_static_slides: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
mod359_revslider_static_slides_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
mod359_sbi_instagram_feeds_posts: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
mod359_sbi_instagram_feed_locator: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
mod359_sbi_instagram_posts: Data: 0.20MB + Index: 0.00MB + Engine InnoDB
mod359_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
mod359_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
mod359_term_relationships: Data: 1.52MB + Index: 1.52MB + Engine InnoDB
mod359_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
mod359_usermeta: Data: 30.56MB + Index: 29.09MB + Engine InnoDB
mod359_users: Data: 1.52MB + Index: 1.33MB + Engine InnoDB
mod359_wcpdf_invoice_number: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
mod359_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
mod359_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
mod359_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
mod359_wc_customer_lookup: Data: 3.52MB + Index: 4.03MB + Engine InnoDB
mod359_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
mod359_wc_order_coupon_lookup: Data: 1.52MB + Index: 3.03MB + Engine InnoDB
mod359_wc_order_product_lookup: Data: 4.52MB + Index: 6.06MB + Engine InnoDB
mod359_wc_order_stats: Data: 4.52MB + Index: 4.55MB + Engine InnoDB
mod359_wc_order_tax_lookup: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
mod359_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
mod359_wc_reserved_stock: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
mod359_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
mod359_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
mod359_woof_query_cache: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
mod359_woo_shippment_provider: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
mod359_wpfb_gettwitter_forms: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
mod359_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
mod359_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
mod359_wpraiser_cache: Data: 24.52MB + Index: 0.05MB + Engine InnoDB
mod359_wpraiser_logs: Data: 0.16MB + Index: 0.05MB + Engine InnoDB
mod359_wt_abandonment_coupon: Data: 0.17MB + Index: 0.00MB + Engine InnoDB
mod359_ycd_subscribers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
mod359_yith_wcwl: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
mod359_yith_wcwl_lists: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_comments: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_options: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_postmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_posts: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB

### Post Type Counts ###

attachment: 45189
custom_css: 1
elementor_library: 18
mc4wp-form: 1
nav_menu_item: 487
page: 92
post: 4
product: 15
product_variation: 12
revision: 1246
shop_coupon: 160
shop_order: 34769
shop_order_refund: 65
tbay_footer: 4
tbay_header: 7
tbay_megamenu: 4
whatsapp-accounts: 1
wpcdt_countdown: 1
wpcf7_contact_form: 5
ycdcountdown: 1

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (36) ###

WPML Multilingual CMS: by OnTheGoSystems – 4.4.10
bpost shipping: by Antidot – 2.3.20
Check & Log Email: by WPChill – 1.0.2
CMB2: by CMB2 team – 2.9.0
Contact Form 7: by Takayuki Miyoshi – 5.4.1
Cookie Notice & Compliance for GDPR / CCPA: by Hu-manity.co – 2.0.4
Customer Reviews for WooCommerce: by CusRev – 4.18
Easy WP SMTP: by wpecommerce
alexanderfoxc – 1.4.6

Elementor: by Elementor.com – 3.2.5
Enhanced E-commerce for Woocommerce store: by Tatvic – 3.1.1
Envato Market: by Envato – 2.0.6
Facebook for WooCommerce: by Facebook – 2.6.0
Smash Balloon Instagram Feed: by Smash Balloon – 2.9.1
Jetpack: by Automattic – 9.8.1
Google Ads & Marketing by Kliken: by Kliken – 1.0.7
Loco Translate: by Tim Whitlock – 2.5.3
Mollie Payments for WooCommerce: by Mollie – 6.4.0
PixelYourSite: by PixelYourSite – 8.2.5
Slider Revolution: by ThemePunch – 6.5.2
Thembay Elementor: by Team Thembay – 1.1.6
Advanced Order Export For WooCommerce: by AlgolPlus – 3.1.9
Variation Swatches for WooCommerce: by Emran Ahmed – 1.1.17
WooCommerce Stripe Gateway: by WooCommerce – 5.0.0
WooCommerce Google Analytics Integration: by WooCommerce – 1.5.1
WooCommerce Multilingual: by OnTheGoSystems – 4.11.5
WooCommerce PDF Invoices & Packing Slips: by Ewout Fernhout – 2.9.0
WOOF - WooCommerce Products Filter: by realmag777 – 2.2.3
WooCommerce: by Automattic – 5.4.1
WP Chat App: by NinjaTeam – 3.1.1
WPML Media: by OnTheGoSystems – 2.6.4
WPML String Translation: by OnTheGoSystems – 3.1.8
WPML Translation Management: by OnTheGoSystems – 2.10.6
WP Raiser: by Raul Peixoto – 4.4.5
Smart Coupons for WooCommerce  Pro: by WebToffee – 1.3.2
URL coupons for woocommerce: by WebToffee – 1.0.7
YITH WooCommerce Wishlist: by YITH – 3.0.23

### Inactive Plugins (1) ###

WP Rollback: by Impress.org – 1.7.1

### Dropin Plugins (1) ###

advanced-cache.php: advanced-cache.php

### Settings ###

API Enabled: –
Force SSL: –
Currency: EUR (€)
Currency Position: left_space
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ?

### WC Pages ###

Shop base: #344 - /shop/
Cart: #346 - /shopping-cart/
Checkout: #304 - /checkout/
My account: #319 - /my-account/
Terms and conditions: #354 - /terms-of-use/

### Theme ###

Name: Kera
Version: 1.1.7
Author URL: https://thembay.com
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ?

### Templates ###

Overrides: kera/woocommerce/cart/cart.php
kera/woocommerce/cart/cross-sells.php
kera/woocommerce/cart/mini-cart.php
kera/woocommerce/checkout/form-checkout.php
kera/woocommerce/checkout/review-order.php
kera/woocommerce/content-product-cat.php
kera/woocommerce/content-product.php
kera/woocommerce/content-single-product.php
kera/woocommerce/content-widget-product.php
kera/woocommerce/global/breadcrumb.php
kera/woocommerce/global/form-login.php
kera/woocommerce/global/wrapper-end.php
kera/woocommerce/global/wrapper-start.php
kera/woocommerce/loop/add-to-cart.php
kera/woocommerce/loop/loop-end.php
kera/woocommerce/loop/loop-start.php
kera/woocommerce/loop/orderby.php
kera/woocommerce/loop/pagination.php
kera/woocommerce/loop/rating.php
kera/woocommerce/myaccount/form-login.php
kera/woocommerce/single-product/meta.php
kera/woocommerce/single-product/product-image.php
kera/woocommerce/single-product/rating.php
kera/woocommerce/single-product/related.php
kera/woocommerce/single-product/stock.php
kera/woocommerce/single-product/tabs/additional-information.php
kera/woocommerce/single-product/tabs/description.php
kera/woocommerce/single-product/tabs/tabs.php
kera/woocommerce/single-product/up-sells.php
kera/woocommerce/content-product_cat.php

### Action Scheduler ###

Complete: 7,902
Oldest: 2021-05-23 14:05:45 +0200
Newest: 2021-06-23 13:48:45 +0200

Pending: 3
Oldest: 2021-06-23 14:19:29 +0200
Newest: 2021-06-24 09:21:00 +0200

### Status report information ###

Generated at: 2021-06-23 13:52:22 +02:00
Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Mike M. a11n

    (@mikedmoore)

    Automattic Happiness Engineer

    Hi @alignak,

    Sorry to learn that Payment Request buttons aren’t working correctly in version 5.1.0. Can you please update to the latest version, 5.2.3, and let us know if the problem persists?

    Looking forward to hearing from you ??

    Thread Starter Raul P.

    (@alignak)

    @mikedmoore that was the reason why I contacted. It only works up to 5.0, after that all versions stopped enqueuing the stripe script and the button won’t show up. It shows while logged in as administrator, but not while not logged in or incognito mode. Thanks

    Plugin Support Abhi G. a11n

    (@theabhig)

    Hi @alignak

    Thanks for your reply. I was able to see the Google Pay button on your site:


    Link to image: https://d.pr/i/pmCmCo

    Can I double check if you are using Stripe 5.0, or is it 5.1 presently?

    If it is 5.1, then it looks like something was changed and it is working now.

    If it is 5.0, then we’ll be happy to assist further.

    Please contact us at WooCommerce.com > My Account > Support. You may need to create an account before you can access that page.

    Please include a link to this forum thread, so that we can keep track of what’s already been done.

    We will be able to help you further there.

    Thread Starter Raul P.

    (@alignak)

    @theabhig Hi, the version currently running is version 5.0, because on 5.1 and above, it breaks. This means, all versions until 5.2.3 (latest) are also broken. Thanks

    I tried to create a ticket… but then it shows “something went wrong” and it failed to create it, without chance to resubmit (so everything I wrote is gone).

    Plugin Support con

    (@conschneider)

    Engineer

    Hi again,

    Hi, the version currently running is version 5.0, because on 5.1 and above, it breaks. This means, all versions until 5.2.3 (latest) are also broken.

    Gotcha. Did the update fail? Or does running a newer version break the site layout?

    I tried to create a ticket… but then it shows “something went wrong” and it failed to create it, without chance to resubmit (so everything I wrote is gone).

    How tedious :/.
    In any case, please try and resubmit and in your ticket just reference to this thread via URL. This will be enough for ask to catch up and in our ticket system we can help you much better by investigating with you, logging into your site etc.

    Kind regards,

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Google Pay missing in incognito mode after 5.0 version’ is closed to new replies.