Viewing 5 replies - 1 through 5 (of 5 total)
  • Saif

    (@babylon1999)

    Hello @drewdrewchristophercom,

    Instead of the active Google Pay button, a Link pay button is showing instead and it’s not activated. See the issue in the Stripe Dashboard and on the Checkout page: https://www.shop.bestbuddies.org/wp-content/uploads/2022/12/issue.jpg. Kindly advise, thanks.

    This is a reported bug. The current workaround is to disable the Link option from here: https://dashboard.stripe.com/settings/link

    I’m not sure when a fix will be released, but you’re more than welcome to check the progress from the report attached.

    Cheers!

    Thread Starter drew

    (@drewdrewchristophercom)

    Hello Saif, I’ve disabled the LINK option and it seems to have fixed the issue but Google Pay does not appear to show within Incognito mode when I’m logged into the Woo site. Is this another issue with the plugin? Thanks again for the support.

    Hi @drewdrewchristophercom

    I’ve disabled the LINK option and it seems to have fixed the issue

    I’m glad that the solution provided by Saif resolved your issue on the Link button.

    but Google Pay does not appear to show within Incognito mode when I’m logged into the Woo site

    I checked your site on Google Chrome, added a product to my cart, and I am seeing the Google Pay button as seen below:

    Image Link: https://snipboard.io/Dc9Pft.jpg

    Can you please try to clear your browser’s cache or try another browser and see if that works?

    Additionally, please note that these buttons usually only show when there is a saved payment method in the browser or device being used. Customers need to have a payment method from a supported bank or payment card provider saved to their browsers.

    Hope this helps!

    Thread Starter drew

    (@drewdrewchristophercom)

    All set on my end. Thanks again for the great support!

    Saif

    (@babylon1999)

    You’re very welcome, @drewdrewchristophercom!

    I will go ahead and mark the thread as solved, if you have a few minutes we’d love to hear your feedback.

    Cheers!

Viewing 5 replies - 1 through 5 (of 5 total)
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