• Resolved Wayne

    (@waynep16)


    ApplePay works on device no problem, GooglePay shows on desktop (chrome) but not actually on a device (whilst signed in and using Chrome) .The code just says “<– a Stripe element will show here –> “

    System report https://pastebin.com/D2Sjb2vp

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support shahzeen(woo-hc)

    (@shahzeenfarooq)

    Hi there!

    I have checked the system status, and I see that you are using two caching plugins—Object Cache 4 Everyone and WP Rocket—which may be causing this issue.

    For testing purposes, could you please clear the cache from both plugins and then deactivate them temporarily to see if that resolves the issue?

    If the issue persists, could you please remove the security plugin from your site so that I can access it and troubleshoot further? Currently, I’m seeing a “You are blocked from this site” error when trying to access it.

    Let me konw once it done.

    Thread Starter Wayne

    (@waynep16)

    Clearing and stopping caches does NOT resolve the issues. What country are you in so I can white list your access?

    Plugin Support Zubair Zahid (woo-hc)

    (@doublezed2)

    Hello Wayne,

    Thank you for your reply.

    I understand clearing the cache did not solve the problem.

    To confirm, have you tried different phone devices to check if this issue is occurring there?
    I want to determine whether device cache is causing a problem or not.

    I tried to access your site but I got “You are blocked” message. Our support consists of members across the world, so unblocking only a specific country may not be helpful. Could you remove the block completely while we troubleshoot this problem?

    Looking forward to your response. ??

    Plugin Support Feten L. a11n

    (@fetenlakhal)

    Hi! Since we haven’t had a response, I’ll mark this as complete for now. Don’t hesitate to reach out if you’d like to continue.

Viewing 4 replies - 1 through 4 (of 4 total)
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