Google Pay rejecting payment

  • Resolved viztech

    (@viztech)


    2 years, 8 months ago

    Just enabled google and apple pay in the woocommerce revolut plugin.
    First order failed
    “Customer attempted to pay, but the payment failed or got declined. (Error: Payment failed – Make sure your Billing address (including postcode), CVV Code and Expire Date are correct, and try again. If the issue persists please contact your bank. If you’ve already contacted your bank, please reach out to the merchant to investigate)”

    Customer paid fine with CC, so I assume his GPay details were valid.

    I tried to order and pay too, and that failed too, but didn’t create an order so no log.

    Keith

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  • Thread Starter viztech

    (@viztech)

    Just tried it again – paying from product fails, but paying from Cart / Basket works.

    On product GPay failure it reports “We are unable to process your order, please try again.”

    revolutbusinesssupport_ana

    (@revolutbusinesssupportana)

    Dear @viztech,

    Thank you for contacting our team!

    Could you please reach out to us via the email address [email protected]?
    We would like to jump on a call with you in order to troubleshoot this issue.

    Best regards,
    Revolut Business Team

Viewing 2 replies - 1 through 2 (of 2 total)
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