• Resolved eckyknight

    (@eckyknight)


    What could be the reason for Google Product category missing in feed…?
    Mapping seems to be ok.

    • This topic was modified 3 years, 10 months ago by eckyknight.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hi,

    Thanks for using our plugin and reaching out to us.

    I had a quick look at your feed and it looks like your feed does contain the Google Product Category mappings? See: https://www.dropbox.com/s/lk9cv83dfm5oaab/google_product_category_works.png?dl=0

    Our plugin puts in the Google category taxonomy ID and not the full category name.

    Thread Starter eckyknight

    (@eckyknight)

    Hi ??
    Thank your for your very quick reply!
    It looks like the reason why I don’t have categories as an option when I try to subdivide products in a shopping campaign is this:
    You can only subdivide by category when you target these countries: the US, the UK, Australia, Germany, France, Japan, Italy, the Netherlands, Brazil, Norway, Sweden, and Turkey.
    Source: https://support.google.com/google-ads/answer/6275317?hl=en

    I don’t understand your reply? You mentioned in your first post that the category is missing in the feed. I showed a screenshot from your feed showing that there is a category ID in the feed so it is working fine?

    Assuming the issue at hand has been resolved or our support is no longer needed I am going to close this topic for housekeeping reasons now. Please do not hesitate to reach out to us again whenever you need our help.

Viewing 4 replies - 1 through 4 (of 4 total)
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