Google Recaptcha confirm problem

  • lucacunico

    (@lucacunico)


    8 years ago

    Hello,
    I have a problem with your plugin.
    I’ve been looking around for a solution to this issue for quite a while but I wasn’t able to find anything. The problem is that when the user fills in the registration, ticks Google Recaptcha check box and then confirms he isn’t able to complete the registration since the following error appears: “Please confirm you’re not a robot”. Could you help me?

    P.S. On a old forum discussion dated one year ago, I saw the advice to install WPBruiser Is this the only solution viable right now?

    Thanks in advantage,
    Luca

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Ultimate Member Support

    (@ultimatemembersupport)

    Hi @lucacunico,

    Can you please confirm that you are using the latest version of UM Google reCAPTCHA extension?

    Thanks.

    greg288

    (@greg288)

    I’m having the same problem after updating the core UM pligin.

    Thread Starter lucacunico

    (@lucacunico)

    Sorry for my late answer but I was sick. Anyway yes, I’m using the last version of UM Google reCAPTCHA extentions.

    Sorry again.
    Have a nice day,
    Luca.

    Plugin Support Ultimate Member Support

    (@ultimatemembersupport)

    Hi All,

    Can you please double check the Google Recaptcha secret key for extra white space or strings at the end?

    Thanks.

    Thread Starter lucacunico

    (@lucacunico)

    Hi,
    I don’t have any extra white space or strings at the end of the secret key.

    Thanks,
    Luca

    Plugin Support Ultimate Member Support

    (@ultimatemembersupport)

    Hi,

    Thanks for checking. Are there any PHP error logs so we can investigate further?

    Thanks.

Viewing 6 replies - 1 through 6 (of 6 total)
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