• Resolved ebouvet

    (@ebouvet)


    The google reviews are no longer displayed.
    The following message appears:
    “ERROR @ Extension Trustindex (This message is not visible for visitors in public mode.)
    There are no reviews on your Google platform.”

    I have reviews and it was working at the end of the week.
    Can you help me solve this problem?
    Thank you

    URL: https://emmanuelbouvet.fr
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    Server Name: emmanuelbouvet.fr
    Cookie Domain: emmanuelbouvet.fr
    CURL Library Present: Yes
    CSS path: /home/vooafjl/www/wp-content/uploads/trustindex-google-widget.css
    PHP Info:
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    Memory Usage: 86.91MB
    Memory Limit: 512M
    Max Upload Size: 128M
    Max Post Size: 130M
    Allow URL fopen: On
    Allow URL Include: Off
    Display Errors: Off
    Max Script Execution Time: 165 seconds
    WP_HTTP_BLOCK_EXTERNAL: not defined
    WP_ACCESSIBLE_HOSTS: not defined
    Plugin: Widgets pour les avis Google
    Plugin Version: 11.6
    Options:
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    version: 11.6
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    [name] => Hypnose Nantes – EFT-H – Emmanuel Bouvet hypnothérapeute
    [address] => 14 bis Bd de la Prairie au Duc, 44200 Nantes, France
    [avatar_url] => https://lh5.googleusercontent.com/p/AF1QipPyb5fEkayyYAXiyKUFVDvcjAClQ6bkzormmAYs=w900-h900-k-no-p
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    [write_review_url] => https://www.google.com/maps/place//data=!4m3!3m2!1s0x4805e91ad02468f7:0xb901327132a517b9!12e1
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    download-timestamp: 2024-03-21 12:53:16
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    [user] => Christine Besneux
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    [date] => 2024-03-09
    [reviewId] => ChZDSUhNMG9nS0VJQ0FnSUM5eTlENlhREAE
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                [user] => Ingrid Baudry
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                [user] => MENAGER DURAND Elise
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                [text] => 
                [rating] => 5.0
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                [text] => 
                [rating] => 5.0
                [highlight] => 
                [date] => 2023-12-17
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                [reply] => 
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                [user] => Nicolas Michelon
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                [rating] => 5.0
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                [date] => 2023-12-15
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                [user] => Thierry ARNAULD des LIONS
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                [text] => 
                [rating] => 5.0
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                [date] => 2023-11-24
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                [reply] => 
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                [user] => Clementine Ryckewaert
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                [text] => 
                [rating] => 5.0
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                [date] => 2023-11-19
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                [text] => 
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                [date] => 2023-11-10
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                [text] => 
                [rating] => 5.0
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                [date] => 2023-10-17
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                [text] => 
                [rating] => 5.0
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                [date] => 2023-09-18
                [reviewId] => ChZDSUhNMG9nS0VJQ0FnSUNaNjliRUR3EAE
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    • This topic was modified 8 months, 2 weeks ago by ebouvet.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Lídia from Trustindex

    (@liditrudex)

    Hi @ebouvet !

    We’re checking the issue, will come back to you soon!

    Feel free to write us, if you need any assistance,

    Trustindex

    Plugin Support Lídia from Trustindex

    (@liditrudex)

    Hi @ebouvet !

    Could you install the plugin again and reconnect the URL?

    The reviews will be downloaded and displayed.

    Thanks for your patience!

    Feel free to write us, if you need any assistance,

    Trustindex

    Thread Starter ebouvet

    (@ebouvet)

    Thank you Lidia,
    I reinstalled the plugin and reconnected the url.
    However, the oldest notices are displayed.
    How can I display the most recent reviews?

    Plugin Support Lídia from Trustindex

    (@liditrudex)

    Hi?@ebouvet?!

    I see.

    We’ll check it and come back to you soon!

    Feel free to write us, if you need any assistance,

    Trustindex

    Plugin Support Lídia from Trustindex

    (@liditrudex)

    Hi @ebouvet !

    Could you try reconnecting the URL?

    If you still experience the issue, please send us the troubleshooting text.

    Feel free to write us, if you need any assistance,

    Trustindex

    Plugin Support Lídia from Trustindex

    (@liditrudex)

    Hi @ebouvet !

    Could you send us the current troubleshooting text?

    Feel free to write us, if you need any assistance,

    Trustindex

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Google reviews are no longer displayed’ is closed to new replies.