• Resolved NF

    (@nanasflowers)


    Hi,

    Been using the Google reviews XML feed fine for multiple years, however after a recent update all my google product reviews have been changed to “need review with the error “Missing or invalid product_id”

    I have not changed the product identifier tab to cause this, and they are all set correctly.

    Bug?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support pear8398

    (@pear8398)

    Hi,

    Thank you for using CusRev.

    Can you please share your reviews feed URL? And let me know the issue point to which reviews.

    Thread Starter NF

    (@nanasflowers)

    Hello,

    I have worked out the issue, it is the GTIN, MPN and Brand not pulling through, the product meta fields we have this data listed in is not available in the dropdown option on the product identifiers page. Is there a way we can search for other meta fields?

    Plugin Support pear8398

    (@pear8398)

    Hi,

    Thanks for your additional information.

    Please follow this solution to set up the product and review feeds on your site
    How To Submit Product Feeds and Product Review Feeds to Google

    If it does not work, please share some screenshots of the issue on your site.

    Plugin Support bagel1317

    (@bagel1317)

    We haven’t heard from you for more than two weeks. For this reason, I’ll assume that either you are not interested in this question/problem anymore or it has been resolved. If you still require any help, please start a new forum topic.

Viewing 4 replies - 1 through 4 (of 4 total)
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