Google Search Console : Missing field “name” (in review schema)

  • Resolved j2fb

    (@j2fb)


    3 years ago

    Using WooCommerce 5.9.0. I noticed a new error in Google Console in the last few weeks: missing field “name” in my WooCommerce product pages. The missing “name” field relates to the “review” schema, and it’s indeed missing, as can be seen on this screenshot here: https://imgur.com/a/PJaaew2

    Please note this is only the case when there are 0 reviews on the product page. If there is 1 or more reviews, there is no problem.

    Any ideas?

    Thanks!

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  • Abiola Ogodo

    (@oaoyadeyi)

    @j2fb

    Kindly provide a link to where this is happening.

    That field should not be an issue with the core WooCommerce plugin though. In the few cases we’ve seen of it before, it was usually caused by an issue with the active theme on the site overriding the schema (or perhaps another plugin on the site).

    I would recommend reaching out to your theme developer to ask if they have seen other cases of this.

    If that doesn’t help, then I would recommend doing a conflict test to narrow down what is causing the issue. You can use the testing tool here, and we have a guide for conflict testing here:
    https://docs.woocommerce.com/document/how-to-test-for-conflicts/

    I hope that helps! Have a wonderful day!`

    Hi @j2fb

    We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, you were able to find a solution to your problem! If you have further questions, please feel free to open a new topic.

Viewing 2 replies - 1 through 2 (of 2 total)
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