• Resolved simd59

    (@simd59)


    Hello,

    I’ve integrated Google Sheet with my form.
    It works fine at the beginning when I test by submit the form. But several minute after it’s not working anymore. I have to deactivate and reauthorize again for it to work again.
    Can you tell me why?

    Thank you

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Support Amin – WPMU DEV Support

    (@wpmudev-support2)

    Hello @simd59

    Hope you are doing well today.

    There are several items that could be causing your issue:

    1. Quota Limits:
    Google APIs have daily and per-minute quotas. Check the Google Cloud Console under “APIs & Services” > “Dashboard” for your project to see if you’re hitting any usage limits.

    2.API Configuration:
    Verify that your API credentials are correctly set up, and that they have appropriate permissions (scopes) for the actions required by your integration.
    https://wpmudev.com/docs/wpmu-dev-plugins/forminator/#google-sheets

    3. Error Handling:
    if you couldn’t find any issues with previous items please enable forminator debug mode by adding the following codes to your wp-config.php file and check the error logs

    define( 'WP_DEBUG', true );
    // Enable Debug logging to the /wp-content/debug.log file
    define( 'WP_DEBUG_LOG', true );
    define('FORMINATOR_DEBUG', true);
    define('FORMINATOR_ADDON_DEBUG', true);
    

    Please share the logs with us if you find anything related, you can upload the file to a third-party free storage site like Google Drive or Dropbox.

    Kind Regards
    Amin

    Thread Starter simd59

    (@simd59)

    Hello Amin,

    1. I check the quota it’s ok. I have for the moment not too many people comung to my form.
    2. I check again API Credential, all seems ok
    3. here are the log, thank you https://drive.google.com/file/d/1zJLP9QTP5HpEIK5fSsfC8kL1-eSQOqTQ/view?usp=sharing

    “[09-Feb-2025 13:58:04 UTC] [Forminator] [“[ADDON]”,”googlesheet”,”failed to form add_entry_fields”,”Redirect URI must be absolute”]”

    • This reply was modified 1 month ago by simd59.
    Thread Starter simd59

    (@simd59)

    In addition to that I’ve checked on my side and copy/paste again the “Redirect URI” and it’s well “absolute”:
    It’s like this:
    https://mydomain.com/wp-admin/admin.php?page=forminator-integrations&slug=googlesheet&section=authorize&global_id=67a3a7e90c6921.31991234

    I’ve changed the part in Bold And Italic

    Plugin Support Dmytro – WPMU DEV Support

    (@wpmudevsupport16)

    Hello @simd59,

    Thank you for providing the details.

    Could you please check if Authorized JavaScript origins, and Authorized redirect URIs options are set for your client ID in APIs & Services >> Credentials: https://prnt.sc/V5GI-aovfbWp

    Please try re-adding both URIs (your domain with https, like “https://example.com“), and save the changes.

    After that please give it about 5 minutes to update, and then reauthorize Google Sheets integration in Forminator.

    I hope this helps. Please let us know if the issue persists.

    Best Regards,
    Dmytro

    Thread Starter simd59

    (@simd59)

    Hey @wpmudevsupport16
    Unfortunately it works only for some minutes/hours again. I can’t really said the exact time but I thought i was ok and suddenly same message:

    [10-Feb-2025 11:47:50 UTC] [Forminator] [“[ADDON]”,”googlesheet”,”failed to form add_entry_fields”,”Redirect URI must be absolute”]

    Before I didn’t put anything on the Authorized JavaScript origins, so I add my domain. (They don’t want “/” in this url part)
    And for Authorized redirect URIs?I’ve put the enter URL you gave + just my https domain only “https://example.com“ plus i case “https://example.com/wp-admin/admin.php?page=forminator-integrations&slug=googlesheet&section=authorize“

    But no, after several time it just don’t working anymore, I have to reauthorize it…
    Something else ?
    Here is the last log where you can see when it works and when it doesn’t: https://drive.google.com/file/d/1zJLP9QTP5HpEIK5fSsfC8kL1-eSQOqTQ/view?usp=sharing

    Plugin Support Kris – WPMU DEV Support

    (@wpmudevsupport13)

    Hi @simd59

    Please email us at: [email protected]
    Subject: ATTN: WPMU DEV support – wp.org

    Please send:
    – Link back to this thread for reference (https://www.ads-software.com/support/topic/google-sheet-integration-works-only-at-the-beginning/)

    so that we can review this case more for you and see what will be possible in this case.

    Kind Regards,
    Kris

    Thread Starter simd59

    (@simd59)

    Plugin Support Nithin – WPMU DEV Support

    (@wpmudevsupport11)

    Hi @simd59,

    Seems like switching to “Page Reload” under the Behavior tab > Method resolved your issue.

    Please do let us know if you need any further assisance

    Regards,

    Nithin

    Thread Starter simd59

    (@simd59)

    No it’s the opposite, you need to switch back to “Ajax” instead of “Page reload”.

    I don’t need further assistance for the Google Sheet issue. But for the other one here https://www.ads-software.com/support/topic/radio-1-doesnt-exist-anymore/

    Plugin Support Nithin – WPMU DEV Support

    (@wpmudevsupport11)

    HI @simd59,

    No it’s the opposite, you need to switch back to “Ajax” instead of “Page reload”.

    Yes, correct. Sorry for any confusion.

    I don’t need further assistance for the Google Sheet issue. But for the other one here?https://www.ads-software.com/support/topic/radio-1-doesnt-exist-anymore/

    We have already replied in your ticket. Feel free to follow up in the above ticket.

    Regarding the issues noticed in the current ticket, since we have identified this as a bug and we can acknowledge this will be fixed in a future update, I’ll mark it as resolved for now.

    For any new feature updates, you can get notifications on our progress by subscribing to our roadmap at https://wpmudev.com/roadmap/

    Once new versions are released, any pertinent changes will be described in the changelog, which you can find at:

    https://www.ads-software.com/plugins/forminator/#developers

    Kind Regards,

    Nithin

Viewing 10 replies - 1 through 10 (of 10 total)
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