Google Sheet – invalid error

  • Resolved peterwboot

    (@ivanyipeter)


    2 years, 10 months ago

    Hello,

    I’ve faced some problems with the Google Sheet connection to Ninja Forms in a website.

    The sheet is connected, the Spreadsheet and Worksheet is set, the system got the colums and all data set with form and system tokens.

    After the submission, the values are not showing up in Google Sheet and Recipe log coming with “Completed with errors” message, but when I want to check the details I get information that the status is “Error” and notes is “invalid”.

    I don’t see where can the problem be, i see everything is set up correctly. I tried it with Ninja Forms and Gravity Forms also, the result is the same.

    Thank you very much!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Uncanny Owl

    (@uncannyowl)

    Hi @ivanyipeter ,

    Sorry to hear about the issue. This sounds like an error returned by our licensing server. As a first step you should update update our plugins, including Pro if you’re using it. This can be caused by a modified version of Automator, so updating to the latest version from www.ads-software.com and our website (for Pro) are important first steps. If it continues, it would really help if you could log a ticket on our website so we can check your specific license details and why our server might be flagging it as invalid.

    Plugin Contributor Uncanny Automator

    (@uncannyautomator)

    Hi @ivanyipeter , it’s been a few weeks since the last update and we haven’t heard further, so we’ll go ahead and close this ticket. If you do still have any issues with the latest versions of our plugins, please do reach out to us.

Viewing 2 replies - 1 through 2 (of 2 total)
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