Google Site Kit API Error

Thanks for reaching out @iriartec. So we can determine more on this, and ensure Site Kit works as expected for you, please share the following:

1. Your Site Health information. You can use this form to share privately if preferred.??
2. What is the full error you see? I ask as there may be a “REST” related error or something else. Feel free to include a screenshot if you wish.
3. When checking the Site Kit dashboard from a Chrome browser incognito window does the same occur? If so, please share any browser console errors that appear.?

Let me know if you have any questions with the above.

Hello, thank you for your fast response!

1. I sent it using your form.
2. The error in the dashboard screen is:
   Error de datos en Analytics
   El servidor ha proporcionado una respuesta no válida.
   (Data error in Analytics
   The server has provided an invalid response.)
   
   Google Site Kit API Error method:GET datapoint:connection-check type:core identifier:site error:”The response is not a valid JSON response.”
3. Yes, it is the same in a private window.

Thanks for the update @iriartec. There are a few things that may be causing this. To troubleshoot this further, and eventually ensure the error no longer exists, lets first check if this is related to an IPv6 only block. In order to do this, please firstly follow the steps below:

1. Download?this mini-plugin,?which allows Site Kit setup over IPv4 instead of IPv6
2. Upload the plugin file on your site by going to?Plugins > Add New > Upload Plugin
3. Once installed, please activate it. After doing so, please check your Site Kit dashboard once more.

If the same occurs with the mini-plugin active, please share your Site Health status? (Tools > Site Health > Status), which differs from your Site Health information requested above. Information here may contain errors useful to determine the cause in your case.

Hi

Plugin installed and activated, but unfortunately the issue remains.

Please help me with server parameters to check, or libraries, or something in .htaccess I should have.

Thanks for checking @iriartec. If the issue is server related, there may be some mentions in your Site Health status regarding any cURL or other issues. Please share what you see when checking this ?(Tools > Site Health > Status).

Regarding other possible issues, in the event of any .htaccess issue, you can refresh this by visiting your permalinks settings (Settings > Permalinks) and clicking on the “Save changes” button. Note that you don’t need to actually make any configuration changes here. After doing so, check does the same occur.

One other way to check for any server related issue, is to check does the same occur if you try to set up a WordPress site on the same hosting platform, within a subdirectory. Before doing so, please do share your results from the checks above. Depending on what we can determine, we may also suggest some Health Check & Troubleshooting plugin checks to try and determine a multi party conflict, as I can see you have a couple of plugins active which, with particular configurations, may impact reporting on the Site Kit dashboard.

Let me know if you have any questions with the above.

Hello

I checked other websites that I have in the same hosting service, and they all show the same issue.

This is what the health screen shows:

Thanks for the update @iriartec. Unfortunately there was no screenshot or details added to your last response. Please do let me know what you see within your Site Health status and I can advise on this further.

As we didn’t receive a response I’ll mark this as resolved. Feel free to open a new support topic if you continue to encounter issues, or reopen this topic and we’d be happy to assist.