Google Site Kit continuously checking compatibility

  • Resolved nolsoncanadian

    (@nolsoncanadian)


    3 years, 4 months ago

    I can’t get past the checking compatibility screen on the Site kit. I have tried deactivating it then reactivating it. I removed it and then reinstalled it, yet still nothing. I just recently purchased a new domain and had everything moved to my new primary domain with my old domain being “parked” with everything being redirected to the new address. I previously had Google site kit activated on the “old” URL / domain, So I’m not sure if something was affected causing it to no longer work.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Bethany Chobanian Lang

    (@mxbclang)

    Hi @nolsoncanadian,

    Thanks for getting in touch! Happy to help you get this figured out.

    When you move your site to a new domain, there can be some confusion on the Site Kit side about which domain should be used. The best way to address this is to reset Site Kit by going to Site Kit > Plugin Status > Reset Site Kit in the WordPress admin.

    Can you try resetting and then restarting the setup process and let me know if it works?

    Can you also please share your Site Health information privately via this form so I can see if there are any possible conflicts here?

    Thanks!

    Plugin Support James Osborne

    (@jamesosborne)

    As we didn’t receive a response I’ll mark this as resolved. Feel free to open a new support topic if you continue to encounter issues, or reopen this topic and we’d be happy to assist.

Viewing 2 replies - 1 through 2 (of 2 total)
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