• Resolved efquintana

    (@efquintana)


    Hi.

    I have a website where I add the Analytics code with Google Site Kit.

    I'm trying to manage cookies with Complianz, but the Analytics cookies are always installed: before interacting with the banner and afterward, regardless of the settings chosen.

    In the Integrations > Plugins section, I've enabled Google Site Kit, but it doesn't seem to be responding correctly.

    At best, if I disable that option, cookies aren't installed from the start, only if consent is given. But if consent is withdrawn after consent is given, the cookies aren't deleted.

    It's all quite strange.

    I created a staging, and with only Complianz and Google Site Kit installed, the same thing continues to happen.

    I'm sure I connected Analytics only with Site Kit, without implementing any code manually.

    What do you think could be happening?

    Best regards.

    The page I need help with: [log in to see the link]

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  • Thread Starter efquintana

    (@efquintana)

    When I submitted the form, a 404 page opened, and I posted another identical thread thinking it hadn’t been published.

    If possible, it would be helpful to delete one of the two.

    Thank you, and sorry for the mistake.

    Plugin Support leonardoiub

    (@leonardotamion)

    Hello,

    thanks for your message.

    I’m closing this thread since it’s duplicated, as you said, we’ll answer the other thread as soon as possible.

    Thanks

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