Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Adam Dunnage

    (@adamdunnage)

    Hi @bakir1647, thanks for opening a support topic with us and sharing the error message you see. I’d be happy to look into this further for you. Please can you share the following information:

    1. Your?Site Health information. You can?use this form?to share privately if preferred.??
    2. Where do you see this error message? I.e. is it on the Site Kit dashboard or elsewhere?
    3. Do you encounter the same when checking from an Incognito browser?

    You can also try our troubleshooting steps here which may highlight a plugin or theme conflict if there is one present causing this.

    Once you have shared the above information I can help suggest some next steps to take. Let me know if you have any further questions.

    Thread Starter bakir1647

    (@bakir1647)

    HI MR ADAM

    I SEE THIS PROBLEME ON the Site Kit dashboard.

    NO, from an Incognito browser it works properly and normal.

    THNK YOU

    On Wed, 6 Nov 2024 at 09:22, www.ads-software.com Forums <[email protected]> wrote:

    Adam Dunnage wrote:

    Hi @bakir1647, thanks for opening a support topic with us and sharing the error message you see. I’d be happy to look into this further for you. Please can you share the following information:

     – Your Site Health information ( https://i.imgur.com/Rtkmsba.png ). You can use this form ( https://docs.google.com/forms/d/1lhjns2K7c0Ny7ME4gxTcsnYtNUtcMr8BvFpPQi23Y1E/ ) to share privately if preferred.  

     – Where do you see this error message? I.e. is it on the Site Kit dashboard or elsewhere?

     – Do you encounter the same when checking from an Incognito browser ( https://imgur.com/ALzgiHp )?

    You can also try our troubleshooting steps here which may highlight a plugin or theme conflict if there is one present causing this.

    Once you have shared the above information I can help suggest some next steps to take. Let me know if you have any further questions.

    Post Link: https://www.ads-software.com/support/topic/google-site-kit-null-reference-error-related-to-the-google-tag-id-configuration/#post-18117059
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    Plugin Support Adam Dunnage

    (@adamdunnage)

    @bakir1647 If you’re not encountering the same while using an incognito browser then this sounds like there is a conflict causing this. To find this conflict please can you follow these steps which should help you to find what is causing the conflict. Let me know how you get on with these steps and if you find the conflict.

    Plugin Support Adam Dunnage

    (@adamdunnage)

    As we didn’t receive a response I’ll mark this as resolved. Feel free to?open a new support topic?if you continue to encounter issues, or reopen this topic and we’d be happy to assist.

Viewing 4 replies - 1 through 4 (of 4 total)
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