• Resolved craven89

    (@craven89)


    Hi,

    I have problems with my wordpress/ woocommerce website & google site kit. I get errors in analystics, searchconsole(server give a unknown reaction). I used the health check & troubleshooting & used it also on my theme. when i use it everything works, also when i disable the tool again, a couple of ours later and i get the errors again…

    Anyone an idea to solve this?

Viewing 6 replies - 16 through 21 (of 21 total)
  • Plugin Support James Osborne

    (@jamesosborne)

    Let me know if you have any further questions with the above @craven89.

    Thread Starter craven89

    (@craven89)

    Hi,

    I did test everything like you said.
    The plugin Mollie (payment provider) gave mutiple times the error (but sometimes works perfect…). Also with Complainz GDPR, facebook & flexible shipping plugin i had 1 time the error with al these plugins…
    I tested the mollie plugin again yesterday and it worked perfect without a problem, so i don’t know anymore…

    I also noticed that updating plugins most of the times don’t install from the first time (sometimes need to try install them 2-3 times and then the update is installed), maybe this is also cuasing this other problem??

    Plugin Support James Osborne

    (@jamesosborne)

    Thanks for the update @craven89. With various plugins that can interact with WooCommerce it’s not surprising that there can be conflicts. What you can do should this error appear again, is use the Health Check & Troubleshooting plugin as you did previously. Once you confirm that the error doesn’t exist once more in troubleshooting mode, with only Site Kit and WooCommerce active, is to then enable your other plugins, one by one, checking for the error each time. At that stage you’ll know what plugin you last activated before the error appeared. I can then perform some additional checks on that plugin.

    Note also that it’s a server error you’re facing, so it’s also possible that with multiple plugins active there may be some strain on your current hosting environment, whether that’s with your PHP configuration, concurrent users or something else. This may also be the reason you’re encountering this error sporadically.

    If you’re not encountering the error at present I can also also this support topic if you wish, or if you feel you will encounter this within the next few days I can check up with you later in the week.

    Thread Starter craven89

    (@craven89)

    Hi James,

    A update here (i’m still testing he plugins).
    I found out that my wp-admin page automaticly loggs off but i can work in my page. What i mean is when i go to my wp-admin page after a couple of hours, i get the errors most of the time. when i go to https://www.mydomain.com/wp-admin i need to login again every time & when i’m logged in the google sitekit works (most of the time i do not get an error at the moment). so i’m thinking the problem is in wordpress i’m thinking…

    I also edit the functions.php file with the next code:

    function wp_fuzzy_number_match( $expected, $actual, $precision = 1 ) {

        return abs( (float) $expected – (float) $actual ) <= $precision;

    }

    function keep_me_logged_in_for_2_weeks( $expirein ) {

    return 50400; // 2 weeks in seconds

    }

    add_filter( ‘auth_cookie_expiration’, ‘keep_me_logged_in_for_2_weeks’ );

    —————————————————————————–
    But that does not change anything in my problem.
    I also have another website (same theme & most of plugins are all the same, only hosting provider is diffrent) and there i don’t have any problem at all…

    Maybe you this info is will help with a solution?

    Thanx!

    Plugin Support James Osborne

    (@jamesosborne)

    Thanks for the update @craven89, appreciate you sharing your findings. The functions you shared don’t impact Site Kit behavior, with Site Kit checking the logged in user permissions and verifying that user in order to display data on the plugin dashboard.

    If you happen to encounter the problem once more what you can do it check your PHP error logs, or you can enable error reporting in WordPress. Feel free to share this and I can check this with the team. Based on what you’re encountering I don’t suspect it’s a Site Kit specific issue but hopefully your error logs will help determine this. You can share this via the same form previously used.

    Plugin Support James Osborne

    (@jamesosborne)

    As we didn’t receive a response I’ll mark this as resolved. Feel free to open a new support topic if you continue to encounter issues, or reopen this topic and we’d be happy to assist.

Viewing 6 replies - 16 through 21 (of 21 total)
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